Posted:
8/29/2024, 1:57:21 PM
Location(s):
California, United States ⋅ Anaheim, California, United States ⋅ Florida, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Hybrid
Job Posting Title:
Member Service Representative - BDReq ID:
10099511Job Description:
Job Description
This position is a “front line” representative for Partners Federal Credit Union whose primary responsibility is to interact and develop long-term, profitable relationships with our Members by determining their financial needs and presenting and offering the best financial solutions in a digital work environment. The Member Services Representative – Digital Branch works either within the sales and support teams, or works with the Business Development MEDA team, to achieve Member satisfaction, PFCU revenue generation, and long-term account goals in line with company values and winning behaviors. This position interacts with Members via telephone, video meetings, and email, providing friendly, professional, and exceptional service, support, and information, while building the Members’ activity with the Credit Union. Follows all Credit Union policies and procedures.
Primary Responsibilities:
Education Level:
High School or GED (required) Bachelor’s degree (preferred)
Years of Relevant Work Experience:
1 to 2 years Financial Services and in Sales
Language Skills:
Spanish (preferred)
Preferred Qualifications
Abilities & Behavior:
Interactions:
This role interacts with a combination of inbound Member interactions from various types of electronic channels and outbound contact. There is a high level of interaction with all PFCU departments. Member Service Representatives – Digital Branch team members work a hybrid schedule with approximately 2 days in-office and 3 days at home. Candidate must be flexible with availability and come to their assigned office location, as needed.
The pay rate for this role in California is $19.55 - $25.67 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://secure-web.cisco.com/16ffu-IABXYhPShOppAn2i6WDVykiJoWDonBUXN3ueIxAOiscrff7I2kw6_9oqxdzcvL9EbdKgx8aGqMK1k0XreEykNTQYmbmAoz_gW8yiuoh1Y2DCBAszniKVj6uEfqj4_N-rQoIMlSVo7dcSYPD-KEFGi5lYoLHefok7zvfjRayIlL9l2-0LK0oXZymbyGFTWzMKFuTqrYtILLQL7Y-xMw1oOrPjq9-yNHeLNSx8oJy3mx0Fs8q4Yq6Y04LrkiPaZ8ksIOgh35H50mXAavSJsD-qJbjSiF2nkDD-CL8uqj1arY0LnX5otXH1yuE27WUgHrbMzUf8jQPUCT2mkXZTGr355yKMtC4xPYkxnU27f180hgvKbq-eb7qPJcpox0O/https%3A%2F%2Fjobs.disneycareers.com%2Fbenefits.Job Posting Segment:
Credit UnionsJob Posting Primary Business:
Partners! Federal Credit UnionPrimary Job Posting Category:
BankingEmployment Type:
Full timePrimary City, State, Region, Postal Code:
Anaheim, CA, USAAlternate City, State, Region, Postal Code:
USA - FL - Partners! Federal Credit Union I-DrDate Posted:
2024-08-29Website: https://jobs.disneycareers.com/
Headquarter Location: Burbank, California, United States
Employee Count: 10001+
Year Founded: 1923
IPO Status: Private