Posted:
5/19/2026, 1:27:44 AM
Location(s):
Chicago, Illinois, United States ⋅ Illinois, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Medical, Clinical & Veterinary
Workplace Type:
Hybrid
Department
BSD MED - Center for Health and the Social Sciences - Oral Health Research Staff
About the Department
Job Summary
Responsibilities
Helps patients feel comfortable before, during, and after dental treatment.
Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
Schedules clinical appointments with patients in person and over the phone.
Asks about the patient's medical history, blood pressure, and pulse.
Documents measurements and treatments in the electronic dental record.
Positions and passes instruments for dentist's access.
Suctions patient saliva and debris during treatments.
Maintains patient confidence by keeping information confidential.
Provides patients with instructions for oral self-care following dental treatments.
Teaches patients appropriate oral hygiene strategies to maintain oral health; (e.g., tooth brushing, flossing and nutritional counseling).
Provides information to patients and employees by answering questions and requests.
Prepares treatment room for patient by following prescribed procedures and protocols.
Adheres to infection control and sterilization procedures and prepare instruments and equipment.
Provides instrumentation by working with Central Sterile Processing to sterilize and deliver instruments to treatment area.
Maintains safe and clean working environment by complying with procedures, rules, and regulations.
Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Supports, facilitates and coordinates daily study activities while working with investigators and other staff.
Educates patients about study procedures to be performed, the study visit schedule, what to report between and during visits, and the risks and benefits of the procedures.
Plans and coordinates the schedule for study non-clinical visits and activities.
With guidance from study protocols, investigators, and staff, conducts screening and informed consent for potential study enrollees, administer study questionnaires/surveys with study enrollees, collect intraoral images of study enrollees.
Protects patients and data confidentiality by ensuring security of research data and personal health information and compliance with federal regulations and sponsor protocols.
Prepares for or participate in quality assurance audits under supervision or following specific protocol procedures.
Participates in study-related documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.
Recruit participants for other clinical research studies.
Provides services at UCM Dental Research Study Clinic as well as affiliated study sites including mobile dental units across Chicagoland area, including on regular evening and weekend shifts.
Drive the mobile unit to community locations, events and healthcare institutions in and around Chicagoland.
Prepare mobile unit for deployment, ensure supplies are stocked and sets up at each location insuring proper positioning and safe access for research participants.
Take down of the same set up at the end of the shift and return mobile unit and supplies back to the Hyde Park Campus.
Ensure routine mobile unit maintenance for mechanical and safety issues are kept up to date according to service schedule.
Complete and maintain mobile unit inspection checklists, which includes a pre-trip inspection checklist, and an exterior/interior inspection checklist of the mobile unit before leaving any site.
Participates in POH projects as assigned, including participant engagement, participant experience and process improvement projects from inception through planning and implementation.
Conduct performance improvement initiatives, such as participating in interdisciplinary improvement teams.
Ensure that exam rooms are fully equipped and setup prior to research participant rooming and rooms the patients in coordination with the POH research team.
Engage participants, check them in/out, and provide research support once vehicle is parked in the community.
Assist with planning and scheduling of community event logistics with community engagement coordinator as well as helps promote a safe experience for staff and participants.
Adhere to established standard work and utilize identified communication tools to ensure a consistent and exceptional research participation experience.
Under a moderate degree of supervision, provides transportation services to University executives and dignitaries.
Operates, inspects, cleans, maintains, and repairs vehicles, including trucks, buses, and vans.
Ensures mobile units and vans are in compliance with all safety regulations: i.e. air flow functioning properly, hand sanitizer stations, proper emptying of the waste tank, etc.
Assists with and performs various administrative and operational tasks as assigned under direct supervision.
Acquires and applies knowledge of clinical studies to collect analyzable clinical research data and/or samples.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
Work Experience:
Certifications:
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Preferred Qualifications
Experience:
Experience as a dental assistant, handling administrative tasks, and maintaining a dental office.
Research experience.
Previous customer service experience; especially in transportation services.
Passenger endorsements with knowledge of routine maintenance/service experience a plus.
Licenses and Certifications:
Dental Assisting National Board’s Certified Dental Assistant certification.
Valid commercial driver’s license (CDL A or B) from a US state.
Valid CDL.
Technical Skills or Knowledge:
Full knowledge of oral health clinical practice including visual identification of oral health disease and adversity, minor and major ailments.
Learn and use ICE dental EMR, REDCap, Epic EMR, MouthWatch software, and Dexis software.
Familiarity with general business practices.
Learn and complete processes of research study participant recruitment.
Learn processes and complete processes of administering questionnaires for survey-based research.
Read and understand complex documents, e.g. protocols.
Handle confidential information with utmost discretion and in compliance with HIPAA guidelines.
Preferred Competencies
Work independently and as part of a team.
Commitment to providing a high level of service and high degree of professionalism.
Attention to detail.
Excellent interpersonal, verbal, and written communication skills.
Communicate with tact and diplomacy.
Absorb large amounts of information quickly.
Handle multiple tasks simultaneously and under tight deadlines.
Strong analytical and organizational skills.
Application Documents
Resume/CV (required)
Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Pay Rate Type
FLSA Status
Pay Range
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
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Website: http://www.uchicago.edu/
Headquarter Location: River Forest, Illinois, United States
Year Founded: 1890
IPO Status: Private