Euronext is the leading pan-European exchange in the Eurozone with a unique federal model across the Belgium, Dutch, French, Irish, Norwegian, Portuguese, Italian markets. Euronext also operates a UK-based regulated securities market..

From raising equity to traded products, issuer services to market data, Euronext addresses the needs of our marketplaces, investors and companies, playing a crucial role in connecting European businesses to capital markets, fostering economic growth, and providing listing opportunities for companies of varying sizes.

In the context of the ongoing Infrastructure and End User Services Integration plan within EURONEXT group, the Infrastructure department is hiring a new Service Delivery Manager position following a departure.

This Service Delivery Manager will have a key transversal role by building Monthly/Weekly reports regarding KPI, following Vulnerabilities and guaranteeing SLAs delivered to the different companies , organizing the governance, leading the remediation action plans when needed and collecting audit evidence / documentation required

Key accountabilities

As Service Delivery Manager, the candidate will be  the privileged contact for the companies/entities for any Infrastructure and EUS specific topic in particular vulnerabilities and work on Audits

On Vulnerabilities, the candidate will :

• Manage Vulnerabilities reports on a weekly / Monthly basis, providing specific views depending on requests.

• identify any vulnerabilities gaps according to the risks defined by Security teams and lead proactively some remediation plans with the technical teams.

• take the lead on processes and provide solutions

• manage the vulnerabilities actions plan, providing a specific view on Kpi and progress for each company .

• prepare regular and ad-hoc reports on progress, financial status, risks and issues

Your profile

minimum 7 years of experience with high potential

• Degree in Technology

• Background in IT domain mandatory. Infrastructure (Linux, Windows AWS) is a + .  

• Structured and rigorous approach

• Experience on Vulnerabilities/reporting in a challenged and multi-projects environment.

• Strong interpersonal skills excellent oral and written skills with and ability to work in client-facing projects.

• Flexibility and ability to work in environments with changing priorities

• Data analysis skills

• English language: fluent

• Software currently used : Excel, PowerBI, JIRA

• Knowledge in Python can be a + .

Euronext Values

Unity

•        We respect and value the people we work with

•        We are unified through a common purpose

•        We embrace diversity and strive for inclusion

Integrity

•        We value transparency, communicate honestly and share information openly

•        We act with integrity in everything we do

•        We don’t hide our mistakes, and we learn from them

Agility

•        We act with a sense of urgency and decisiveness

•        We are adaptable, responsive and embrace change

•        We take smart risks

Energy

•        We are positively driven to make a difference and challenge the status quo

•        We focus on and encourage personal leadership

•        We motivate each other with our ambition

Accountability

•           We deliver maximum value to our customers and stakeholders

•           We take ownership and are accountable for the outcome

•           We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.