Director Customer Engagement & Planning

Posted:
1/6/2025, 5:37:11 PM

Location(s):
Virginia, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

     

JOB DESCRIPTION:

Core Job Responsibilities:

  • Develop and implement Go-To-Market model
    • Based on proper understanding of market dynamics, develop smart GTM plan for both growth and mature products to ensure a maximized opportunity capture
    • Ensure GTM plan implementation across segmented market with clear strategy in segmentation and targeting, resource allocation and multi-channel cycle plan
    • Develop a systematic GTM plan updating model to proactively accommodate new market dynamic, like VBP, new product launch, or other unexpected business scenario.
  •  Design and develop performance monitoring system
    • Design a close-looped data-driven performance monitoring process and educate commercial team
    • Develop and upgrade reporting system to support a insightful day-to-day performance tracking
  • Lead SFE BP team to partnership with commercial team for a better commercial execution, including GTM planning and execution, performance tracking and commercial execution improvement
  • Design and manage commercial incentive scheme, rewards and recognition programs
    • Design incentive scheme to ensure it in-line-with business strategy
    • Implement incentive scheme, including calculation, overall incentive process management and education
    • Deliver insightful incentive analysis for a quality check and optimization
  • Realize operation excellence via creating proper and efficient operation process and execute
    • Develop and streamline sales operation process for better efficiency and effectiveness
    • Create agile operating model to support business model
    • Ensure cross team/function efficiency
  • Adhoc analysis to support management team to maximize business opportunity or risk mitigation
  • Adhoc support in key global and China project

Minimum Education:

  • Bachelor degree in economics, business or statistics
  • MBA/master degree is preferred

Minimum Experience/Training Required:

  • 10+ years of experience in an international healthcare business
  • Strong commercial understanding of Go to Market strategies, sales & marketing metrics; strong understanding of the sales processes and tools, segmentation and targeting, and deep understanding of core commercial processes and methodologies for how they work impact financial results
  • Market understanding and competitor intelligence- knowing market trends; familiarity of trends in healthcare, emerging business models, best practices 
  • Strong key stakeholder management
  • Project management experience and expertise
  • Advanced analytical skills, strategic thinking and the ability to anticipate future trends and opportunities
  • Fluency in English (written and spoken)

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

EPD Established Pharma

        

LOCATION:

China > Shanghai : 388 W. Nanjing Road, Ciros Plaza

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

     

     

     

Abbott

Website: https://abbott.com/

Headquarter Location: Illinois City, Illinois, United States

Employee Count: 1001-5000

Year Founded: 1944

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Biotechnology ⋅ Emergency Medicine ⋅ Genetics ⋅ Health Care ⋅ Health Diagnostics ⋅ Manufacturing ⋅ Medical ⋅ Medical Device ⋅ Nutrition ⋅ Pharmaceutical