At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
As a Principal Technical Analyst, you will provide support and troubleshooting for MES, ERP, labeling and shop floor production systems across manufacturing environments. Support system configurations, testing, validation (including MSCM and security patches), and deployment of IT solutions. Collaborate with business users to gather requirements and deliver tailored analytics, data extractions, and insights for decision-making. Conduct root cause analysis and support CAPA, Non-Conformances (NC), and other quality and compliance initiatives. Participate in solution design and provide consulting for system enhancements and process improvements.
The Principal Technical Analyst is expected to demonstrate strong problem-solving skills, a foundational understanding of regulated manufacturing environments (e.g., FDA 21 CFR Part 11, GMP), and the ability to operate effectively in a fast-paced production setting. You will play an essential role in ensuring system integrity, data accuracy, and adherence to validated processes. You will collaborate closely with cross-functional teams including Manufacturing, Quality, IT, and Engineering to support the deployment of digital solutions, troubleshoot system issues, and drive continuous improvement initiatives.

Responsibilities may include the following and other duties may be assigned.

Full On-site position

• Consults with business stakeholders to understand and evaluate current business processes and identify complex business problems and needs turning those needs into system requirements.
• Provides technical expertise for system functional specifications and deploys new and current systems, processes and procedures in a cost-effective manner.
• May configure system settings and options; plan and execute unit, system, and integration testing to meet business requirements.
• May lead cross-functional linked teams to address business or systems issues.
• Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results.
• May act as a mentor to colleagues or may direct the work of other lower-level professionals.
• The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
• Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager.
• Coaches, reviews and delegates work to lower-level specialists.
• Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results.
• May manage large projects or processes that span outside of immediate job area.
• Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation.
• Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems.
• Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels.
• May negotiate with others to reach understanding or agreement, and influence decision-making.
• Typically provides guidance, coaching and training to other employees within job area.
• Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.

Must Have: Minimum Requirements

• Requires Bachelor’s Degree
• Requires minimum of 7+ years of experience, or advanced degree with a minimum of 5 years of experience or 12+ years of experience with a high school diploma or equivalent.

Nice to Have:

• Experience supporting Manufacturing Execution Systems (MES)
• Experience in software validation using MSCM (or similar methodology)
• Strong communication skills and partner with employees, clients, upper management, and vendors
• Strong results orientation (driving to deadlines, financial targets, project goals, etc.)
• Lean Sigma/Six Sigma – DMAIC Methodology
• Ability to manage multiple priorities simultaneously
• Strong decision-making skills
• Ability to work independently and collaboratively
• Excellent presentation skills including the ability to translate highly technical information into business terminology

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here
 

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.