Job Description:

Main activities

• AHE Focal Point for Spares for Spanish Customers IPL Contracts
• Manage customer orders for spares and AGEs (IPL)
• Manage contract execution and report status to the Programs Department.
• Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
• Coordinate with AH, AHD and external suppliers to ensure spares deliveries.
• Coordinate with equipment suppliers to ensure IPL deliveries.
• Coordinate with the Quality Department and the warehouse to expedite deliveries and optimize customer support.
• Improves customer satisfaction on Spares services.
• Analyze and manage spare parts order book.
• Ensure transversal coordination with different departments to fulfil customer needs
• Issue and update of Provisioning Plan
• Report generation to allow customer monitoring
• Analysis of existing problems (misalignment of data, discrepancies, etc)
• Control of warehouse activity to ensure readiness of material to be delivered.
• Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

  

Competences

-       Customer Oriented

-       Team Management

-       Knowledge of  Supply Chain

-       Knowledge of Business & Contract Management

-       Continuous Improvement methodologies

-       Capacity to welcome problems and put in place corrective actions.

-       Knowledge of aeronautics standards

-    Experience with Military Customers

Soft Skills

-       Ability to work in an international & multicultural environment

-       Ability to build working relationship across multiple disciplines

-       Autonomy and rigor to apply and follow standards

-       Capacity to anticipate risks and difficulties

-       Capacity to analyze, to propose solutions in a synthetic way

-       Good communication skills

-       Value creation oriented

-       Initiative and proactivity

Languages

-       Fluent in English & Spanish

-       French or German valuable

Profile

-       Degree/Master in Economics or Business Administration & Management

-       Customer & Material Support Experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters España, SA

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Material Support & services

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