We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
This position will be responsible for driving Medicare vision product strategy, development, and delivery, ensuring alignment with market trends and customer needs. You will help manage product portfolios, defining roadmaps, and coordinating cross-functional efforts to bring high-quality products to market.

Job Description

• Conducts market research to inform product decision-making.

• Assesses market trends, customer needs, and the competitive landscape to inform product strategy and drive the development of innovative and competitive products.

• Works with our vision vendor to develop and track recruitment strategies and performance on SLAs.
  Collaborates on marketing materials.

• Prepares and delivers presentations to internal departments on vision product.

• Handles escalated issues by collaborating with other areas such as HRP configuration, Stars and member experience teams, claims processing, and customer service.

**Candidates may reside anywhere in the United States

Required Qualifications

• 5 years of experience in product, project coordination, vendor management, or a related function

• Health insurance and/or benefits administration

• Analytics and reporting skills

• Demonstrated ability to resolve escalated issues, working cross-functionally with internal teams and external partners.

• Strong problem-solving skills with a track record of independently navigating complex operational challenges.

• Excellent written and verbal communication skills, including experience developing slide presentations and clearly documenting issue resolution.

• Proven ability to manage multiple priorities in a fast-paced environment and adapt to changing needs.

Preferred Qualifications

• Knowledge of Medicare and vision products

• Experience preparing executive-level presentations or reports

• Experience collaborating with vendors, monitoring performance, and managing service-level agreements (SLAs).

Education

Bachelor's degree preferred/specialized training/relevant professional qualification.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.