The Battle.net & Online Products organization is home to 300+ superpowered engineers, product managers, and designers focused on the technology that powers Blizzard Entertainment’s games. Whether you’re playing one of our titles, chatting with friends, or just shopping online, B&OP ensures that our players are immersed in engaging, exciting, and secure experiences. 

You will affect millions of gamers on our most critical launches by working with teams across the company to make sure that our desktop app is the premier destination globally for players to engage with the most epic entertainment experiences available online.  You will partner with game team stakeholders to launch their epic entertainment experiences for our players.  You will own and launch features that enable players to discover new and familiar games and products that will delight them across myriad franchises and business models.

Additionally, you’ll develop a deep knowledge of our players and how they engage with our desktop app, helping to reinforce and create new experiences we can deliver. It’s an immense area of scope, and you’ll have a team of expert and supportive partners across Design, Engineering, Quality Assurance and your fellow Product Managers who’re always looking to discover and do the right thing. 

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine CA 

Responsibilities   

• Build a deep knowledge of the product by conducting market research, understanding our customers, interviewing stakeholders (and more!) to identify needs and opportunities, shape and communicate product requirements, and work cross functionally to establish and own a product vision that the team can execute and deliver 

• Develop a roadmap for the product, both for the near-term and an aspirational vision of what Blizzard should do in the future that’s innovative and valuable 

• Determine how to measure the product’s success based on measurable criteria that align with the product’s goals 

• Collect and document business, functional, technical, and creative requirements for new features 

• Collaborate with a team of cross-functional designers, engineers, quality assurance and stakeholders to ensure that project goals, objectives, milestones, and deliverables are achieved, adjusting the plan as necessary 

• Develop schedules and own execution of plans. Anticipate issues, roadblocks and make tradeoffs to deliver a quality product 

• After a new feature has been delivered (or an A/B test has been run), directly drive the analysis of the impact across a mixture of qualitative and quantitative results – partnering with data scientists for more complex analysis, while still rolling up your sleeves and mixing it up with the data yourself to drive insights for future action 

Requirements 

• A minimum of 3 years’ experience as a product manager, responsible for shipping widely-used customer-facing products, especially those focused on content engagement and e-commerce. 

• Strong familiarity with A/B testing and other conversion optimization techniques 

• Ability to succeed within an everchanging environment, pushing the bleeding edge of new features while maintaining reliability and stability 

• Strong interpersonal skills and a love for collaboration 

• Demonstrated success in delivering large projects through the full software development life-cycle 

• Highly technical background and deep understanding of APIs and back-end systems 

• Unrelenting self-motivation and initiative; enthusiastic "can-do" attitude is a must 

Pluses 

• Expertise in JIRA, Confluence, or comparable team collaboration applications 

• Fluency in SQL and ability to gather data independently 

• Bachelor’s Degree in Computer Science or equivalent experience 

• Demonstrated passion for games 

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.   

Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.   

Our World   

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us.  

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.   

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.