Welcome to a workplace where everyone passionately believes in one purpose!
 
Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.
 
With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America.
 
At GCG, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment.
 
Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region.

JOB PURPOSE

The IT Integrations Architect Consultant is responsible for the architecture, analysis, coordination, and assurance of IT system interfaces across the GCG technology landscape, including SAP and non-SAP platforms.

This role combines strong technical architecture expertise with a techno-functional and analytical mindset, acting as a bridge between functional requirements and technical interface solutions. The position ensures that system-to-system interfaces are correctly designed, technically robust, and delivered successfully across all project phases.

Duties & Responsibilities include, but are not limited to:

Interface Architecture & Design

• Assess, design and implement end-to-end system interface solutions between SAP and non-SAP platforms, ensuring documentation as well as alignment with business and technical architecture.
• Define, standardize and validate interface designs, including data flows, mappings, and technical approaches.
• Ensure and enforce compliance of all interfaces with IT standards for performance, security, scalability, and reliability.
• Assess, challenge, and approve interface designs proposed by vendors or internal teams, providing architectural direction and corrective guidance when required.

Techno-Functional Analysis

• Work closely with business stakeholders, IT teams, and vendors to understand functional requirements impacting system interfaces.
• Translate functional needs into clear technical interface specifications.
• Act as the primary techno-functional counterpart for interface-related topics.
• Validate assumptions, dependencies, data requirements, and constraints related to interfaces.

Interface Lifecycle Monitoring & Coordination

• Coordinate, monitor and provide oversight for interface-related activities across the full lifecycle:
• Design
• Build
• Testing (SIT / UAT support)
• Deployment
• Hypercare and stabilization

• Ensure interfaces are properly documented, tested, and handed over to support teams.
• Support analysis and resolution of interface-related issues, including coordination with vendors and internal IT teams, during and after go-live.

Vendor & Stakeholder Management

• Act as the primary IT point of contact for interface-related topics with vendors and system integrators.
• Coordinate with internal IT teams, including applications, infrastructure, and security.
• Communicate technical interface concepts clearly to both technical and non-technical stakeholders.

Quality, Risk & Continuous Improvement

• Identify technical and functional risks related to system interfaces.
• Support definition of mitigation actions and validation criteria.
• Promote standardization, reuse, and continuous improvement of interface practices.
• Capture lessons learned and contribute to the continuous improvement of IT interface best practices.

Qualifications & Skills

Technical & Professional Skills

• Strong experience in system interfaces and integrations.
• Solid knowledge of APIs, web services (REST / SOAP), and data integrations.
• Experience integrating heterogeneous systems (ERP, planning, workforce, POS, finance, legacy).
• Strong understanding of data concepts, including master and transactional data.
• Ability to review and validate technical designs without being a hands-on developer.
• Strong analytical skills for troubleshooting complex interface and data flow issues.

Analytical & Functional Skills

• Strong analytical skills with a techno-functional mindset.
• Ability to understand functional requirements and translate them into technical interface solutions.
• Experience working as an IT-facing Business Analyst or IT Analyst for interface-related topics.

Soft Skills

• Strong communication skills (technical and non-technical).
• Ability to collaborate effectively with business, IT, and vendors.
• Critical thinking and problem-solving skills.
• Assertiveness to challenge assumptions and technical designs when required.
• High sense of ownership and accountability.

Experience & Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in IT roles related to system interfaces, integrations, architecture, or technical leadership.
• Strong technical knowledge and experience working with enterprise IT systems and multiple applications, including complex system-to-system interactions.
• Experience working with vendors and external partners in the design, delivery, and support of IT interfaces.
• Experience supporting analysis and resolution of interface-related issues, including participation in root cause analysis activities.
• Experience working with ERPs and enterprise platforms, including but not limited to SAP R/3, SAP S/4HANA, SAP Business One, Microsoft Dynamics, Oracle, POS systems, electronic invoicing platforms, and other business-critical systems.
• Exposure to large transformation programs or multi-system environments is a plus.
• Advanced professional proficiency in English and Spanish is required.

This is a contractor position initially for a year to support SAP implementation

The person can work remotely but must be based in any of the countries were GCG operates across The Caribbean, Central America and South America.

Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!