The goal of the Markets Operations Risk and Control function is to provide independent oversight, challenge and governance to the Markets Operations organization to enhance the proactive identification and management of risk, and to ensure that the appropriate controls are in place and operating effectively. As a senior member of the Markets Operations Risk and Control team, the position will require the effective risk management oversight and support to the North Americas Fixed Income and Commodities Middle Office and Commodities Operations team. Key focus areas include, but are not limited to, partnership with key stakeholders to: review of current Operational processes and identification/remediation of control gaps; adherence to regulatory obligations; internal policy awareness and adherence; review of new business initiatives; Issue and incident governance; internal and external audit preparation and facilitation.

Responsibilities:

• Work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e..Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Support management in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements..
• Be responsible of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable)
• Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• The candidate is expected to have a strong risk management background
• Experience in financial markets either in the business or support functions
• Demonstrate an in-depth understanding of the financial market
• Exhibit strong organizational and delegation skills to manage multiple longer term deliverables in conjunction with being sufficiently agile to react to immediate requirements
• Ability to constructively challenge current processes/controls and drive effective remediation
• Display excellent communication skills and ability to develop trusted relationships with multiple levels of management
• Analytical with strong attention to detail and enhanced problem-solving skills
• Display strong teamworking skills across a diverse, global organization
• 10+ years of experience

Education:

• Bachelor Degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Cross-disciplinary Controls

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Time Type:

Full time

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Primary Location:

Getzville New York United States

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Primary Location Full Time Salary Range:

$115,840.00 - $173,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Nov 03, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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