Posted:
12/11/2025, 9:01:44 PM
Location(s):
Vodnjan, Croatia ⋅ City of Zagreb, Croatia
Experience Level(s):
Mid Level
Field(s):
People & HR
Workplace Type:
Hybrid
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about:
We all know that an organization’s greatest asset are people. People drive the organization’s growth. But who takes care of our greatest asset?
Our Employee Administration Team is at the core of our attraction, engagement, and retention strategies, ensuring a smooth and seamless experience for our people. The Employee Administration Team is responsible for building and maintaining a positive work environment that enables employees to thrive.
What will you do:
You ensure a seamless employee experience by performing accurate and timely employee administration throughout the entire employee life cycle, including pre-hire processes, record keeping, attendance and absence management, and preparing documentation.
Prepare and update employment contracts and annexes, ensuring full compliance with labor laws and internal company policies.
Manage mandatory insurance processes required during employment, including registrations and deregistrations, while maintaining accurate and up-to-date employee records.
You are the first point of contact for the People Operations team, line managers, and employees, providing clear guidance and support on administrative employee matters. You can recognize when it is necessary to escalate complex and high-risk concerns.
Ensure data integrity and compliance in HR systems, databases, and employee files through streamlined processes.
Guarantee operational accuracy, consistency, and effectiveness in all processes, ensuring compliance with employment legislation and company policies.
What makes you a strong fit:
You have 3+ years of relevant experience in HR administration.
You are familiar with key concepts of HR administration. Even more important, you have a genuine interest in continuous improvement of your expertise in this area.
You are a pioneer at communication skills, able to engage in active listening and diagnostic information gathering to draw meaningful conclusions while respecting confidentiality.
You pay attention to details and are systematic in your approach to work. You are a natural troubleshooter.
Your organization skills are exceptional. You are able to multitask while meeting agreed deadlines.
You have a strong passion for administrative and operational tasks, with a proactive mindset for process optimization and continuous improvement.
Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-MM2Website: https://infobip.com/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 2006
IPO Status: Private
Last Funding Type: Debt Financing
Industries: Enterprise Software ⋅ Internet of Things ⋅ Messaging ⋅ Mobile Apps ⋅ SaaS ⋅ Telecommunications