Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Audiovisuals, Communication, Technical Issues, Teleconferencing, Video Conferencing

Certifications:

None

Experience:

7 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT is seeking an AV/VTC Systems Technician to support the Regional Support Center at Camp Arifjan, Kuwait. This role requires an active Secret clearance and travel throughout Southwest Asia and Africa. The technician supports US Army operations by maintaining and operating audiovisual, video teleconferencing, and related networked systems.

Meaningful work and impact:

• Set up, operate, and troubleshoot AV and VTC systems, including secure/non-secure sessions and bridge operations.
• Maintain, configure, and integrate AV/VTC hardware and software (Cisco/Tandberg, Polycom, BIAMP, matrix switchers, fiber components, etc.).
• Diagnose and resolve hardware, software, network, and infrastructure issues.
• Perform system maintenance, upgrades, inspections, backups, and documentation.
• Provide user support, training, and technical guidance, including for senior/VIP personnel.
• Monitor system performance and recommend improvements for reliability and efficiency.
• Support installation of AV components such as switching devices, converters, and displays.
• Coordinate with third‑party maintenance providers.
• Prepare reports, briefings, and performance metrics.
• Participate in special projects and may provide work leadership to junior technicians.

What you’ll need to be successful:

Education & Experience BA/BS or equivalent, plus 5+ years of relevant experience.

• Active U.S. Secret clearance.
• Valid passport with 2+ years remaining and 6 blank pages.
• 3+years of VTC operations experience.
• Experience with Polycom and Cisco/Tandberg VTC systems.
• Strong problem-solving, communication, and customer service skills.
• Proficiency with Microsoft Office.
• Valid driver’s license

Preferred Qualifications • Comprehensive knowledge of VTC troubleshooting, system integration, and AV hardware/software.
• Ability to work independently and make sound decisions.
• Strong verbal/written communication and spreadsheet skills.
• Experience working in austere or hostile environments.
• CTS certification and customer-facing support experience.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $81,349 - $94,300. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

25-50%

Telecommuting Options:

Onsite

Work Location:

International

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans