Salary: National from £25,000 to £30,000 and London from £27,500 to £32,500

Are you someone who wants to make a real difference through your work?

The Team/Department

We are pleased to be offering an exciting opportunity for a talented, self-starter to join the Technology, Resilience and Cyber department (TRC). At a time of rapid technology change, new regulation to improve operational resilience, and increasing cyber threats.  In this role you will be working in the public interest providing professional support to teams that are influencing the FCA’s and industry's agenda that are focused on increasing the sector's operational resilience.

What you will be doing

• Providing diary, secretarial and general administrative help to a Senior Manager, three Managers and their teams
• Scheduling internal and external meetings, on-site visits,, organising travel and room bookings
• Uploading documents into SharePoint from Egress workspace or other IT systems
• Liaising effectively with the people you are working with and other internal and external stakeholders to manage diaries, so they are up to date and well organised
• Organising and preparing documents, which can include preparing agendas, taking internal meeting notes and recording actions
• Supporting the department with the recruitment administration

What you will get from the role

• This role offers an excellent opportunity to join the teams as they work on challenging projects and to help them be as effective as possible
• You will be able to develop your skills and experience, gaining insight into current thinking on cyber, technology and operational resilience matters
• There will be an opportunity to provide one on one support to senior Managers, furthering your PA skills/experience
• Opportunities for professional development in areas of Cyber security and operational risk management

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.  

Core benefits that you will receive as standard are:   

• 25 days holiday per year plus bank holidays
• Private healthcare with Bupa  
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)  
• Life assurance of eight times your basic salary  
• Income protection  

We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations.  

The skills and experience you will have  

Minimum   

We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, who best meet the minimum criteria for a role.  

• Experience of diary and inbox management
• Evidence of good written communication skills 
• Experience of using good organisational skills 
• The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting

Essential

• Objective focus and ability to deliver outcomes to aligned standards and tight deadlines.
• Confident and the ability to operate independently; use initiative and exercise sound judgment.  
• Ability to be flexible and to work proactively and autonomously.
• Ability to work constructively and amicably with others.
• Great attention to detail.
• An interest and understanding of the work of the FCA and financial services.

About the FCA  

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. 

The FCA's Values & Diversity

Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. 

The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from men, disabled and minority ethnic candidates for our Professional Support role.

Flexible working

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we won’t judge you for asking.   

Multi-location 

As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices.  This means that as part of the application process you will be able to select your preference of which office location you would like to work from.  

Useful information 

• Applications for this role close at 23.59 on 8th November 2024
• This role is graded as Professional Support - Corporate
• Interviews will commence W/C 18h November 2024

Got a question?   

If you are interested in learning more about the role please contact: 

For internal applicants, please contact Linda Bradley at [email protected] 

For external applicants please contact Aaron Ward at [email protected] 

What to expect from our interview process 

If your application is successful you will be asked to attend a 1 hour competency based interview.

Application support  

We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best.  

If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible.