Project Role : Infrastructure Consulting Practitioner
Project Role Description : Support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. Apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis.
Must have skills : Microsoft Teams Infrastructure
Good to have skills : IT Infrastructure Operations, Microsoft Exchange Unified Messaging, Microsoft 365
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Infrastructure Consulting Practitioner, you will support clients to design, build and run an agile, scalable IT infrastructure that is standardized and optimized to deliver operational efficiencies, improve employee and workplace performance and meet dynamic business demands. You will apply infrastructure improvements across the workplace, network, data center and operations as well as provide resources to manage and run the infrastructure on a managed or capacity services basis. Your typical day will involve collaborating with clients to understand their infrastructure needs, designing and implementing solutions, and ensuring the smooth operation of the infrastructure. Roles & Responsibilities: - Expected to perform independently and become an Microsoft Teams Voice SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems specifically in Teams Enterprise Voice. - Collaborate with clients to understand their infrastructure needs and requirements. - Design and implement IT infrastructure solutions based on client requirements. - Ensure the smooth operation of the infrastructure and troubleshoot any issues that arise. - Provide technical guidance and support to clients and internal teams. - Stay up-to-date with the latest industry trends and technologies. - Continuously improve and optimize the IT infrastructure to enhance performance and efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Teams Infrastructure and Microsoft Team Enterprise Voice. - Good To Have Skills: Experience with IT Infrastructure Operations, Microsoft 365, Microsoft Exchange Unified Messaging and other M365 Components. - Strong understanding of IT infrastructure principles and best practices. - Experience in designing and implementing IT Teams infrastructure solutions. - Knowledge of network architecture and protocols. - Familiarity with cloud computing and virtualization technologies. - Excellent problem-solving and troubleshooting skills. - Strong communication and collaboration abilities. Working as a Unified Communications L2/L3 resource, you will be responsible for supporting a growing number of services You will be working with key people to provide secure, reliable service that you would help design, implement and support Some of the key services that are important for your role are: Instant Communications over Microsoft Teams Voice Teams, Direct Routing, Contact Center integration, Enterprise Voice Advanced troubleshooting skills with Microsoft. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Teams Infrastructure. - This position is based at our Pune office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.