Executive Assistant - Warranty and Service Programs

Posted:
9/12/2024, 11:35:34 AM

Location(s):
New York, New York, United States ⋅ New York, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

Executive Assistant – Warranty and Service Programs

Join us as an Executive Assistant to grow your career in insurance.

Make your mark

AIG General Insurance is a leading provider of insurance products and services – focused on helping to manage risk for commercial and personal customers. We offer a broad range of products through a diversified, multi-channel distribution network, including one of the world’s most far-reaching property casualty networks.

The Executive Assistant provides extensive, targeted management of day-to-day administrative needs of executive leadership.  The role requires professional demeanor, impeccable judgement and interpersonal skills, discretion, and flexibility.

What you need to know:

  • Manage confidential, time-sensitive internal and external communications.
  • Compose clear written communications from ideas and concepts as articulated by the executive.
  • Understand and analyze critical and confidential information to support and anticipate the teams’ needs.
  • Organize, prioritize, and summarize the content of incoming requests, including meetings, operational office support, and external engagements.
  • Support communication needs, including in-person requests, and email requests, to manage and prioritize in a timely manner.
  • Anticipate operational needs and lead preliminary legwork to facilitate executive's decision making.
  • Calendar maintenance, which can involve other company executives or vendor executives.  Maintain detailed and constantly changing calendar, prioritize meeting requests, and assist with related logistics. 
  • Make and/or modify travel arrangements and process expense reports.
  • Handle other similar administrative activities including catering, ordering office supplies (Ariba Procurement module), site items, etc.

What we’re looking for:

  • Strong organizational skills, including the ability to multitask and prioritize
  • Ability to understand the desired outcome, and create path towards timely completion
  • Keen attention to detail, including excellent verbal and written skills, as well as document aesthetics
  • Ability to problem solve independently, as needed
  • Proactive work ethic, ability to anticipate next steps and take initiative with a high customer service acumen
  • Comfortable to flex in ever changing situations, including polished leadership presence
  • Significant experience arranging travel, processing expense reports, and calendar scheduling (preferably across multiple time zones)
  • Proficient in Microsoft suite, specifically, Outlook, PowerPoint, Word, and Excel
  • Experience in SalesForce, Concur, Workday, Eloqua, and SharePoint (or comparable systems) preferred
  • Track record of successful team work
  • Bachelors’ degree and/or related prior work experience in office or executive administration

For positions based in New York City, the base salary range is $60,000 - $76,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview.

#LI-AR1

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

AS - Administrative Support

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

National Union Fire Insurance Company of Pittsburgh, Pa.

American International Group

Website: https://aig.com/

Headquarter Location: New York, New York, United States

Employee Count: 10001+

Year Founded: 1919

IPO Status: Public

Industries: Commercial Insurance ⋅ Financial Services ⋅ Health Insurance ⋅ Insurance ⋅ Lending ⋅ Life Insurance ⋅ Property Insurance ⋅ Real Estate Investment ⋅ Retirement ⋅ Risk Management