Job Summary 

The Director of Enterprise Account Management is an experienced professional responsible for building, expanding, and maintaining revenue-generating relationships with top-tier health system clients. This high-energy, results-driven role focuses on driving growth through strategic relationship-building, consultative sales, and innovative business development strategies. The Director of Enterprise Account Management is passionate about exceeding sales targets and delivering exceptional customer service to ensure strong, sustainable partnerships with key accounts. 

As a Director of Enterprise Account Management, you will play a critical role in generating sales opportunities, presenting solutions, and executing effective growth strategies for PatientPoint’s products. You’ll be responsible for cultivating strong relationships, identifying new business opportunities, and expanding partnerships to maximize account potential. This role also involves providing outstanding account management to demonstrate PatientPoint’s commitment to quality and world-class service. 

What You Will Do 

• Drive Revenue Growth: Identify and pursue opportunities to expand revenue through consultative sales, uncovering client needs, and aligning PatientPoint’s solutions with client objectives to meet and exceed sales targets. 
• Build and Maintain Relationships: Serve as the primary corporate point of contact for health system clients, developing strong relationships with key decision-makers and influencers to support growth and retention goals. 
• Strategic Account Expansion: Work closely with clients to understand their strategic goals, create tailored marketing plans, and promote events that drive awareness and adoption of PatientPoint products.  Communicating with customer on a consistent basis (weekly, / monthly/annually) to make sure we are delivering on their health system communication goals. 
• Deliver Sales Presentations: Conduct regular client meetings to present new features, product updates, and potential campaign ideas, both virtually and in-person, to drive engagement and account growth. 
• Account Planning and Sales Strategy: Partner with the Market VP to develop a customized Account Plan focused on sales targets, account expansion, and long-term business development. 
• Quarterly Business Reviews: Lead quarterly reviews with client C-suite and Market VP to assess performance, showcase successes, and identify new growth opportunities. 
• Quality and Performance Monitoring: Track utilization metrics and report campaign performance, using data to identify further sales opportunities and make recommendations for optimization. 
• Collaborate on Sales Execution: Work closely with sales and implementation teams to ensure seamless execution of account expansions and identify cross-sell/up-sell opportunities. 

What We Need 

• Experience: Bachelor’s Degree with 2+ years in business development, account management, or sales, preferably within healthcare or digital marketing. 
• Sales Drive: Proven track record of meeting or exceeding sales targets and driving account growth. 
• Travel: Requires reliable transportation and a valid driver’s license, with occasional driving and overnight trips for in-person client meetings. 
• Location: Must reside within the assigned region. 

Desired Qualifications 

• Healthcare & Sales Knowledge: Comprehensive understanding of healthcare, digital marketing, and consultative sales techniques. 
• Client Retention and Growth: Demonstrated success in retaining clients and expanding account value in previous roles. 
• Professional Communication: Ability to communicate effectively with clients in-person, on the phone, and in writing to support sales and relationship-building. 
• Technical Skills: Advanced knowledge of Excel, Salesforce, and quick adaptability to new software. 

What You Will Need to Succeed 

• Commitment to Sales Excellence and Customer Satisfaction: Strong dedication to achieving and exceeding client expectations and sales goals. 
• Leadership and Organizational Skills: Ability to manage multiple accounts and sales initiatives efficiently. 
• Creativity and Versatility: A dynamic personality that can adapt to client needs and develop customized sales strategies.