Counter Sales Associate

Posted:
2/16/2025, 4:00:00 PM

Location(s):
Connecticut, United States ⋅ Waterbury, Connecticut, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

R10061875 Counter Sales Associate (Open)

Location:

Waterbury, CT - Retail shop

How will you CONTRIBUTE and GROW?

Position Title: Counter Sales Associate

- Waterbury, CT
- Monday - Friday
- 1st Shift
- This role will also support the UConn Farmington Campus 2 days a week

The Counter Sales Associate (CSA) provides individual support services for all phases of the order fulfillment process to Airgas customers primarily over the telephone both locally and for remote locations in a region. The CSA promotes long-term customer relationships and provides superior customer service through support to include sales, order entry, negotiation of pricing, master file maintenance, and problem resolution, expediting and product research with vendors and coordination with internal departments including field sales

●    Solicits sales from walk-in and telephone call-in customers assisting customers with identification of product needs and locating merchandise.
●    Accurately completes and files all required paperwork on a timely basis. Documents sales, quotes or other information.
●    Enters sales & quote data into the computer and researches information for customers using the computer system.
●    Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures. 
●    Wraps and bags purchases and helps customers load merchandise into their vehicles.
●    Provides warehouse support for shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.
●    Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
●    Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
●    Maintains showroom cleanliness by procedures set forth by management.
●    Maintains current price documentation and product literature as it becomes available. Keeps product knowledge current.
●    Other duties and projects as assigned.

UConn Farmington Job Details

-Arrive between 7:30am to 8 am. Flexible hours to a degree. Work 8 hours or until jobs/deliveries are done
-Organize and move around various size tanks in storage room so that they are in a neat and easily accessible manner
-Need to use SAP to run recurring orders, put in STO’s for the next day, and to make your delivery shipments for the day
-Help shuttle driver load/unload truck as well as create an empty return STO for tanks going back to Cheshire
-Deliver and hook up Liquid tanks as well as some high pressure tanks to different manifold systems/freezers
-Create quotes for different customers at UCHC
-At the end of the day you have to PGI (process) deliveries made for the day, scan the PGI’d deliveries, and file them away
-Deliver dry ice to different ice bins located throughout parts of the building
-2 times a week while delivering dry ice we check different rooms for tank pressure (PSI levels) and for Liquid tank levels
-3 times a week deliver Oxygen Intelli-ox tanks to hospital rooms/dedicated storage areas
-There is a full time employee at UConn Health. This role is to support them
and work alongside them for 2 days a week. They will set up the daily shipments and take care of most of the SAP work. Once you are fully trained, you may work by yourself at UCHC for a short period of time if he has vacations, meetings, or has to go deliver to other UConn branches.

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Are you a MATCH?

- HS Diploma or equivalent required.
- Minimum of 2 years of previous product, warehouse and/or sales related experience and/or training (or equivalent combination of education and experience).
- Intermediate knowledge of Google and/or MS Office Applications.
- Excellent customer service skills.

- Reliable transportation, current driver's license, minimum liability insurance as required by state of vehicle registration.
- Ability to work independently and under some pressure to meet deadlines.
- Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this position's responsibilities.
- Strong background in gas, welding and safety supply industry with retail experience, a plus.

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children,  including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information
 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].

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