Technical Production Support Analyst

Posted:
3/12/2026, 2:54:37 PM

Location(s):
Selangor, Malaysia ⋅ Putrajaya, Selangor, Malaysia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Job Description

What is the opportunity?

The Production & Risk Services group is looking for a Client Technology Production and Risk Services analyst to help support and drive the operations of a group of complex Client Technology and securitization applications. This is an exciting opportunity to join a rapidly growing team supporting a stable but growing business at a major North American Bank.

Job Description:

  • Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run.
  • Ensuring the documentation and tracking of all shift turnover issues.
  • Contributing to job scheduling and report distribution, as well as data center standards development and enforcement.
  • Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.

Job Skills

Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-03-13

Application Deadline:

2026-05-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Royal Bank of Canada

Website: https://rbc.com/

Headquarter Location: Toronto, Ontario, Canada

Employee Count: 10001+

Year Founded: 1864

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Banking ⋅ Financial Services ⋅ Wealth Management