Posted:
8/1/2024, 6:06:23 AM
Experience Level(s):
Mid Level
Field(s):
Operations & Logistics
Workplace Type:
On-site
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
As the Onsite Safety Operations Manager for Trust & Safety, you will report to the Senior Director of Global Scaled Operations. In this role, you will manage the organization's daily operations to ensure efficiency, productivity, and alignment with strategic goals. You will also oversee operational processes, build and manage the team, and work to improve operations continuously. This is a working manager role, who will also collaborate with various departments to ensure smooth and effective execution of operational strategies. This role will be critical in managing and resolving escalations and high-impact incidents affecting our Roblox users, platform, support agents, and third-party partners. You will coordinate across multiple teams to ensure rapid response to minimize the impact on customers and business operations, maintaining high reliability and service quality.
Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted).
You’ll Love:
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.
Website: https://corp.roblox.com/
Headquarter Location: San Mateo, California, United States
Employee Count: 1001-5000
Year Founded: 2004
IPO Status: Public
Last Funding Type: Series H
Industries: 3D Technology ⋅ Gaming ⋅ Metaverse ⋅ Online Games ⋅ Software ⋅ Video Games