At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Loews Royal Pacific Resort

Join the ‘ohana’ at our island paradise that celebrates the Golden Age of Travel, and the adventures of island-hopping through the South Pacific.

Job Specific

• Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
• Reviews Event Order to determine function requirements
• Stocks portable bar with required mixers, alcoholic beverages and related supplies
• Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
• Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
• Greets guests in a polite professional manner according to Loews standards
• Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
• Records all aspects of guest order accurately 
• Prepares alcoholic and non-alcoholic beverages to order upon request
• Serves guests in a polite, professional manner according to Loews Standards
• Monitors guest to prevent over indulgence and ensure safety
• Maintains cleanliness and sanitation of bar service area at all times
• Prepares and presents accurate record of guest charges
• Collects monies due, performs cashier function when applicable
• Completes end of shift revenue report and cash deposit
• Inventories all beverages and operating supplies, orders replacement items as needed
• Performs all closing duties, secures all inventory and supplies
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• High School diploma or equivalent
• One + years experience as Bartender in a high volume, upscale Hotel or free standing Lounge environment
• Thorough knowledge of Alcoholic Beverages, Cocktail; recipes, preparation methods, glassware, equipment and service;
• Certification; "TIPS" or other Responsible Vendor training or ability to obtain same
• Exceptional guest service skills
• Ability to stand, stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift
• Ability to push, pull or other wise move portable bar units from storage area to function rooms
• Ability to work flexible schedule to include weekends and holidays