Account Manager

Posted:
10/30/2024, 9:26:23 AM

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

Bitcoin Depot is seeking an Account Manager that will oversee and expand business relationships with targeted clients. This role will develop and implement strategy, sales plans, and forecasts for overall business development, sales and account management. 

This is a remote position. 

Bitcoin Depot is the largest Bitcoin ATM Network in the world offering users the ability to buy and sell Bitcoin at thousands of BTM and BDCheckout locations.

We are proud to be an Atlanta Journal-Constitution Top Work Place for 2021 and 2022, the inc 5000, and placing on the ACG Georgia Fast 40 list for two consecutive years. We currently trade on the NASDAQ under the ticker symbol BTM.

Responsibilities

  • Generates and develops added-value business with existing clients to meet specified production goals
  • Manages consistent growth within particular client base
  • Makes and develops contacts with selected clients and strategic partners
  • Maintains and develops client relations for new and larger established existing clients, assuring all existing clients are contacted regularly to ensure customer satisfaction and develop need-based marketing relations
  • Develops customer relations including but not limited to sales leads, research, warm calls, qualifying leads, developing leads, and customer service
  • Closely interacts with customer service, accounting and operations team
  • Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts
  • Seeks and creates opportunities to expand business with current clients’ identifying further business needs and presents a solution
  • Grows existing accounts and prospective clients to full potential and generates maximum revenue on a long-term basis
  • Attends conventions, conferences, and trade shows as needed; prepares post-event reports and analysis
  • Regularly interacts with executives of major clients
  • Analyzes existing and anticipated client needs and promote company services to meet such requirements
  • Manages the preparation and implementation of sales and business development plans, sales forecasts and strategies
  • Formulates the overall objectives and strategy to develop a high-value relationship within all areas
  • Understands prospective client’s culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision makers
  • Functions as liaison between client companies and operations staff
  • Negotiates contracts and work agreements
  • Generates weekly, monthly, and quarterly reports, tracking work as specified by manager
  • Promotes company endorsed programs and services
  • Performs other related duties as assigned by management

Qualifications

  • Bachelor’s degree (B.A.) in business related field or equivalent
  • Minimum of 2 years related experience or equivalent
  • Bilingual in English/Spanish is preferred 
  • Demonstrated ability to create sales results
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Acute attention to detail
  • Proven ability to handle multiple projects and meet deadlines
  • Ability to deal effectively with a variety of individuals at all organizational levels
  • Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups
  • Proficient with Google Suite

 

Benefits:

  • 401K Matching
  • Health benefits are offered with a company contribution toward premiums
  • Paid wellness membership
  • Equity 
  • Paid time off & holidays
  • Annual in-person team-building events
  • Virtual team building events
  • Remote first environment

Bitcoin Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.