Contract Manager

Posted:
1/11/2026, 4:00:00 PM

Location(s):
Missouri, United States ⋅ Springfield, Missouri, United States

Experience Level(s):
Mid Level

Field(s):
Customer Success & Support

Facility:

Sunset Building: 2230 West Sunset Street, Springfield, Missouri, United States of America, 65807

Department:

1722 CoxHealth Network

Scheduled Weekly Hours:

40

Hours:

8:00 AM – 5:00 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare’s Best Places to work five times.
  • Named one of America’s Greatest Workplaces by Newsweek.
  • Recognized as a Greatest Workplace for Women in both 2023 and 2024.
  • Listed as one of the Greatest Workplaces for Diversity in 2024.
  • Acknowledged by Forbes as one of the Best Employers for New Grads.
  • Ranked among the Best Employers by State for Missouri.
  • Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

  • Medical, Vision, Dental, Retirement Plan with employer match, and many more!
  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

Negotiate a multitude of contract documents, including, but not limited to, Managed Care Organization, Medicare Advantage, Medicaid Managed Care, Accountable Care, Commercial, workers compensation and employer group contracts; utilize standard contracting documents in these relationships; develop and implement contract ranking/qualifying system; develop and implement contract-tracking system; prepare contract summaries and updates; contract troubleshooting. This position is responsible for organizing, preparing and analyzing financial and other data for improved business intelligence. Develop a managed care contract reimbursement tracking system. Responsible for the development and oversight of policies and procedures for the contracting and provider reimbursement process. Primary manager of contract management system; serves as payor customer service liaison; manage/supervise staff; analyzes healthcare laws and their effects on existing CoxHealth Network “CHN” policies, procedures and managed care contracts. Able to organize, prioritize and multi-task to execute projects and day to day work flow.Education: ▪ Required: A Bachelor’s Degree in Business Administration, Finance, Healthcare Management or a related field OR at least 4 years of equivalent experience Experience: ▪ Required: 3 years’ experience in healthcare, managed care, insurance, healthcare consulting, legal, or a related field Skills: ▪ Must have effective negotiating skills and above average knowledge of the current managed care environment. Local market knowledge preferred ▪ Working knowledge of healthcare industry ▪ Proficient in developing and an in depth understanding of financial and utilization reports used to monitor contract performance and identify payer trends ▪ Ability to understand complex hospital/payor contract agreements and determine compliance standards are being adhered to ▪ Ability to think critically and objectively in high pressure situations ▪ Strong interpersonal and analytical skills ▪ Strong oral and written communication skills ▪ Extraordinary attention to detail ▪ Experience in developing policies & procedures producing efficiency ▪ Familiarity with common office equipment to include PC, fax machine, multi phone lines, copier and scanner ▪ 10-key, memory typewriter and copier ▪ Knowledge of Excel, Word, Access and Power Point software applications Licensure/Certification/Registration: ▪ N/A