Posted:
3/31/2026, 12:13:24 PM
Location(s):
Tokyo, Japan
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Sales & Account Management
Workplace Type:
Remote
AVEVA is creating software trusted by over 90% of leading industrial companies.
Job Title: Renewal Specialist
Location: Tokyo, Japan
Employment Type: full-time
The job
The Renewals Specialist is responsible for executing volume renewal transactions across assigned markets or accounts, acting as a subject matter expert on commercial processes and practices. In this role, you work closely with the AVEVA sales team and customers through a structured renewal process to meet key business metrics, including renewal timing, renewal rate, and renewal pricing. You are accountable for maintaining accurate account status information in Salesforce and proactively escalating observations or issues to your line manager for resolution by the appropriate stakeholders.
Key responsibilities
Achieve renewal quota and renewal objectives such as on-time renewals and escalated contract renewals
Identify expansion opportunities and escalate the opportunities to the appropriate team to manage
Responsible for renewals process from first contact to close for the assigned customers
Essential requirements
Experience using Salesforce.com preferred
Experienced in enterprise SaaS renewals or sales process
Desired skills
Strong communications and customer skills
Ability to collaborate and work with various internal stakeholders, including Account Manager, Channel Sales, Finance, Commercial Operations etc.
Commercial at AVEVA
Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.
If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.
Find out more: https://www.aveva.com/en/about/careers/
Japan Benefits include:
Flex working hour system, starting from total 22 days annual leaves, parental leave, additional leaves, Relo Club employee benefits, well-being support, life insurance, pension, company’s gift, education support.
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Find out more: aveva.com/en/about/careers/benefits/
Hybrid working
By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
Find out more: aveva.com/en/about/careers/hiring-process
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/
Find out more: aveva.com/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Website: https://www.aveva.com/
Headquarter Location: Cambridge, Cambridgeshire, United Kingdom
Employee Count: 5001-10000
Year Founded: 1967
IPO Status: Delisted
Industries: Chemical ⋅ Computer ⋅ Data Mining ⋅ Electronics ⋅ Industrial Manufacturing ⋅ Information Technology ⋅ Simulation ⋅ Software