Transformative methods. Inquisitive minds. Life-changing foresight.   

Systems and Data Assistant

£33,000 - £38,000plus benefits

Reports to: Systems and Data Manager - CancerTools

Directorate: Research & Innovation

Contract: Permanent

Hours: Full time 35 hours per week – we are open to flexible working requests such as compressed hours.

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 19th January 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact [email protected] or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Competency based interview + short task related to the role.

Interview date: W/C 27th January 2025

At Cancer Research UK, we exist to beat cancer.

Cancer Research UK are looking for a diligent, detail orientated Systems and Data Assistant to join their CancerTools team.

CancerTools.org, the research tools arm of CRUK, is a non-profit, global community of cancer researchers, academic institutes, and professional societies, with a shared mission to fund and accelerate cancer research. With a history of more than 40 years of managing and providing reagents to both academic and for-profit laboratories around the world, CancerTools.org has been steadfast in its mission of accelerating cancer research by making research tools widely and easily available.

CancerTools.org relies on data to make and execute business decisions to drive growth and benefit for our customers.  This role will be integral in ensuring data quality and maintenance of existing systems. You will be responsible for data entry, data quality and minor system automations /changes.  Although based in the Operations team, this role will also provide support to other teams – specifically customer service, business development and product management.

As this is a new role for the team it’s a real opportunity to shape what it looks like and evolve as the team does. CancerTools generate millions of pounds for our life saving research, the more reliable our data, the more efficiently we work and in turn the more income we generate.

What will I be doing?

• Taking responsibility for and owning data quality across our different databases.

• Cleansing and appending product, agreement and CRM data using Excel as well as other tools such as Insycle.

• Supporting business development staff with uploading new product and agreement data onto our intellectual property management system. This will require some manual data entry as well as working with departments outside of CancerTools, so the ability to build and maintain good working relationships is essential.

• Supporting product management and technical support staff with the upload of new products, as well as bulk edits where required using our HubSpot CRM and WooCommerce ecommerce system.

• Creating reports and dashboards in HubSpot and Power BI.

• Supporting the Systems & Data Manager with changes in HubSpot – such as updating properties and fields as well as creating workflows to facilitate automated data entry and communications.

• Please note that CancerTools also has a laboratory site in Sandwich, Kent which you be required to occasionally visit for team and wider meetings. International travel may also be occasionally required to support with event attendance and to assist with your understanding of the business and wider market/customer needs.

What are you looking for?

• Previous experience in administering databases, as well as experience in using a CRM system (HubSpot ideally but not essential).
• Knowledge and understanding of workflow/automations for the creation/management of data.
• Proficiency in using Microsoft Excel - knowledge and understanding of formulas and how to create, cleanse and append data within Excel is essential.
• Inquisitive and detail oriented – with the ability to reference multiple datapoints and discuss with the data owners in order to locate and populate missing information.
• Good communication and inter-personal skills are essential to  support teams outside of the department on a regular basis.
• Experience in using data cleansing and de-duplication systems like Insycle is desirable but not essential as training can be provided.
• Experience in using Microsoft Power BI is desirable but not essential as training can be provided.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination  

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people  

Together: Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please visit our website or contact us at [email protected].  

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact [email protected] or 020 3469 8400 as soon as possible. 

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.