What are we looking for?

We're seeking a deeply technical Sr. Staff Technical Program Manager to support our Strategic Programs office within the Product & Technology organization. This individual can be based remotely in the US and will report directly to our Sr. Director of Strategic Programs & Delivery.

What will you do? 

• Selectively lead key large cross-product programs, ensuring timely delivery and quality.
• Follow the Program Operating Model to drive the delivery instilling a sense of ownership and predictability within the broader Product & Technology teams.  
• Evaluate and where needed suggest processes that anticipate, identify, and mitigate potential issues. Coach teams on risk, dependency, and stakeholder management practices.
• Foster strong cross-functional collaboration, breaking down silos and encouraging open communication between teams.
• Partner with P&T leaders in Engineering, Product, and Product User Research and Design to review and relaunch a PDLC and SDLC. 
• Keep abreast of the latest industry trends, tools, and best practices, ensuring our organization is prepared for scale.  
• Regularly review and redefine key performance indicators (KPIs) to measure the success and impact of projects.
• Develop and deliver Jira & Atlassian Analytics dashboards

What skills and knowledge should you bring?

• 10+ years of progressive experience working in enterprise software preferably in the security industry. 
• 5+ years experience in Jira, Jira Dashboards, and BI/Analytics Tools (JQL, SQL).
• You're not just technically adept; you understand the business side of things, ensuring a holistic approach.
• The ability to articulate complex ideas clearly, driving requirements and projects with global, diverse teams.
• A knack for relationship-building, excelling at interfacing with various organizational levels and developing partnerships.
• Expertise in managing diverse stakeholder expectations, with a proven track record of making informed decisions and standing firm when necessary to drive project success.
• A comprehensive understanding of the software development lifecycle.
• Familiarity with risk management processes and strategies, ensuring projects proceed smoothly.
• Ability to manage and prioritize multiple projects simultaneously.
• Adeptness at utilizing data and metrics to inform decisions, measure success, and identify areas for improvement.

Why us? 

You will join a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events, including team-building events