Manager

Posted:
9/12/2024, 5:31:03 PM

Location(s):
Telangana, India ⋅ Gujarat, India ⋅ Ahmedabad, Gujarat, India ⋅ Indianapolis, Indiana, United States ⋅ Hyderabad, Telangana, India ⋅ Indiana, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy

About the Role:

Grade Level (for internal use):

10

The Team:  

The Fundamentals team provides the highest quality of Fundamentals Data and other relevant industry-related information essential for our clients to make decisions with conviction. The current position is with General Fundamentals wherein we provide comprehensive global data coverage for over 65000 public & private companies. The General Fundamentals team operates in two Operating centers Ahmedabad and Hyderabad. The team collects information from publicly available documents of private and public companies. 

 

The Impact:  

This role will involve working with the team on various initiatives related to the process, people, and projects within the team. It includes an opportunity to understand business objectives, recommending & implementing solutions to business problems. It gives you opportunities to ideate and implement projects to achieve higher accuracy of dataset and faster completion of processes. Accountability would be towards understanding and owning the business objectives; being a role model for people and peer group; communicating with passion and enthusiasm, embracing change as a way of working; and leading by example when communicating new initiatives.  

 

Responsibilities: 

  • Lead team and act as a mentor. Exercise independent judgement to guide the team in the process of data extraction, resolution of issues and ensure completion according to established timelines. 

  • Establish measurement, reporting and process excellence indicators for effective accomplishment of goals in core processes. Manage metric performance tactically and strategically. 

  • Devise operational and business goals for the team that focuses on end-customer impact, productivity, accuracy, and speed to market. 

  • Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery of data to client. 

  • Maximize process efficiency and effectiveness through strategic planning, compliance, and governance mechanisms. 

  • Identify system and process improvement opportunities which will directly influence the client experience. 

  • Manage and coordinate change management initiatives. 

  • Collaborate with leaders to provide strategic and operational plans associated with the team. 

  • Lead and manage project escalations, potential risks, or early warning signs on project delivery to eliminate any delays. 

  • Interact and engage with the client leadership to communicate and update progress against team’s plan, BAU delivery, Projects etc. 

  • Ensure adequate onboarding and training for the team members to enhance capability & effectiveness. 

  • Build an internal talent pool and focus of helping people develop their careers. 

  • Drive diversity in the team and leadership positions. 

  • Set goals for the team, conduct timely performance reviews, and provide constructive feedback to own direct reports. 

  • Coach and develop associates, assistant managers, and SMEs on career paths for job enrichment opportunities. 

  • Lead and drive engagement initiatives for the team. 

  • Ensure clear and seamless communication across all levels and teams. 

 

 

What we’re looking for: 

  • Has an in-depth aptitude to do root cause analysis, with focus on specific detail and triggers, and derive key tactical and strategic actions and solutions to improve team/client experiences. 

  • Strong teambuilding and people development skills with excellent interpersonal, oral, and written communication. 

  • Ability to give and accept feedback constructively and provide coaching to the team. 

  • People management skills, ability to build and motivate a team. 

  • Maintains high ethical standards both personally and professionally, to maintain transparency in the team. 

  • Understand bigger picture and broader interconnectivity and impact to the line of business and enterprises. 

  • Readiness to take on challenges and to challenge the status quo. 

  • Proven ability to work with minimal direction, maintain focus while working with routine tasks. 

  • Experienced in Client Management / Stakeholder Management. 

  • Self-motivated individual with proven ability to multi-task and balance various aspects of work while delivering highest quality results.  

  • Ability to manage performance under stringent timelines and result oriented. 

  • Ability to adapt to change and drive change within the team. 

  • Good knowledge of Data/Content Management operations and knowledge of Fundamentals processes would be an advantage. 

 

 

Eligibility Criteria: 

  • MBA and or relevant experience. 

  • 4 to 6+ years of leadership experience in managing medium to large operations. 

  • 10+ years of experience in varied roles and closely involved with product & technology.  

  • Candidates with hands-on experience Fundamentals Data, Extraction, Automation, CIQ Platform, Lean, and Operations management will be preferred. 

  • Proven record of driving aligns and client experience – develop a high-performance culture. 

  • Excellent leadership skills; should have been involved in career path and succession planning. 

 

 

Required Attributes: 

  • Ability to drive process efficiency 

  • Process Improvement mindset 

  • Ability to map process and identify automation opportunity areas 

  • Excellent people leadership skills 

  • Excellent communication & mentorship skills 

  • Strong analytical skills and business reporting 

  • Result driven and data orientation 

  • Excellent reporting abilities – excel and power-point 

  • Excellent negotiation skills, client relationship management & stakeholder management 

  • Quick decision making and execution skills 

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence
.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.


Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership


At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
 

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfdescribes discrimination protections under federal law. 

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10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.1 - Middle Management Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

S&P Global

Website: https://spglobal.com/

Headquarter Location: New York, New York, United States

Employee Count: 10001+

Year Founded: 1860

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Analytics ⋅ Business Intelligence ⋅ Credit ⋅ Enterprise Software ⋅ Finance ⋅ Financial Services ⋅ Information Services ⋅ Market Research