Middle Office Manager - NAM shift

Posted:
8/21/2025, 1:56:26 AM

Location(s):
Masovian Voivodeship, Poland

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

The Transaction Capture Mgr is an intermediate management level position responsible for leading and supervising a medium sized unit of support employees, in coordination with the Transaction Capture team. The overall objective of this role is to improve processes, interpret data, prepare reports, and minimize bank risk through ensuring adherence to audit and control policies.

Responsibilities:

  • Provide analytical and administrative support to Front Office Sales and Trading specifically around derivatives and securities transactions
  • Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions
  • Support trade capture management, Front to Back reconciliation, operational risk identification, trade confirmation and settlement forecasts
  • Contribute to the development of new techniques related to the trade life cycle, and the improvement of processes and workflow for the area
  • Resolve complex trade flow problems through an in-depth evaluation of procedures and industry standards
  • Contribute to change-the-bank projects and offers advanced solutions
  • Escalate control gaps and issues to leadership and implement procedures and solutions to mitigate risk and analyze trade related information in complicated and unique situations to resolve issues, such as affirmation, confirmation and reconciliation
  • Assume informal/formal leadership role within the team, and coach and train new recruits, and provide guidance and support to junior staff

Qualifications:

  • 5-8 years of experience in a related role
  • Subject Matter Expert in one or more specific skill sets, business areas or products
  • Demonstrated project management skills
  • Ability to work under pressure and manage to deadlines
  • Ability to work in a fast-paced environment
  • Consistently demonstrates clear and concise written and verbal communication
  • Attention to detail and intermediate problem solving skills
  • Bachelor’s degree/University degree or equivalent experience

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

  • Private Medical Care Program
  • Life Insurance Program
  • Pension Plan contribution (PPE Program)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Holiday Allowance
  • Sport Card + Sport and team recreation activities
  • Access to an array of learning and development resources
  • A discretional annual performance related bonus

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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