Job Type:
Regular
Invest in you, JOIN AGROPUR. We dairy you!
We are looking for a customer account support specialist to join our team!
How Agropur invests in YOU:
- Recognition of years of service in calculating vacation time
- Remote work
- Flexible group insurance plan, including telemedicine service
- Employee assistance program
- Opportunity to invest in you (Career Path, etc.)
- Pension plan including employer contributions and more!
What’s involved in this role:
- Financial forecasting & support on monthly / quarterly / annual JBP plans with customer.
- Build sales trend models, identify gaps, and provide insights to BDM on strategic plans (seasonal strategies / promotions / new listings / markdowns reduction strategies / Profit Gap) to present to customer.
- Provide forecast recommendations to BDM for internal teams (Demand Planning / Customer Collaboration) & customer.
- Document & complete postmortem / COE analysis on promotions & seasonal programs and provide strategies & recommendations
- Develop and maintain dashboards to track customer POS & Ecomm Sales data (including customer profitability & losses & margins)
- Provide insights & findings to BDM
- Generate ad-hoc reports & sales tracking data relating to changing business needs.
- Provide customized reporting and recommendations in support of ongoing business decisions or initiatives.
- Support & influence customer and internal teams to achieve sales goals.
- Manage multiple projects and provide analytic data to internal teams & customer.
- Work closely with Customer Collaboration teams to achieve inventory goals and assist to close inventory gaps.
- Provide administrative support to BDM for customer specific forms & request (Item Creation Forms / Item Maintenance Forms / Pricing Forms)
- Attend customer meetings to provide support to BDM and Customer Collaboration team.
- Build a trusting relationship with internal & external team members.
What you need to join our team:
- Bachelor’s degree in a relevant field, preferably, or equivalent experience
- Solid experience with on-board data systems, Excel and Office suite.
- Ability to work well with others and foster a team environment.
- Attention to Detail: Keen eye for details to ensure accuracy in work.
Does this sound like you?
Are you up for the challenge? Apply now.
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Agropur welcomes people from all backgrounds and walks of life. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will therefore work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec.