Are you energized by leading digital content product for a global enterprise? If so, this role could be the perfect fit for your career.

This role is a 12 month secondment to cover a maternity leave absence within the team.

The Global Digital Products & Advanced Analytics team, within the commercial data and technology group (a.k.a Digital Fuel), is driving a fundamental transformation building new, advanced capabilities in customer segmentation, content creation, omni-channel measurement, campaign measurement, channel and data orchestration, marketing decision engines, and much more.  

This role will be accountable for identifying opportunities for growth and innovation, ultimately driving a product vision, strategy, and corresponding roadmap for the Modular Content product to support the organization’s omni-channel transformation. They will need to balance business and customer needs while simultaneously improving the operational efficiency and effectiveness of the Modular Content product team to deliver a best-in-class platform to create effective and enable efficient delivery of content.  

The Senior Manager will be accountable for the end-to-end success of the Modular Content product. They will lead product discovery by leveraging data, research, and market analysis, then liaising with stakeholders and working closely with cross-functional teams throughout the software development life cycle (SDLC) to ensure effective rollout of new features in markets all over the world. 

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Product Vision, Strategy & Roadmap:
  • Lead efforts in developing and aligning on a Product vision, strategy and roadmap, with clear OKRs and measurable KPIs
  • Work with a cross-functional team create a prioritized roadmap balancing customer and business needs
  • Understand customer needs better than anyone through a combination of qualitative and quantitative analysis.
     
• Stakeholder Management:
  • Work with colleagues from multi-disciplinary backgrounds (including but not limited to Marketing, Commercial, UX Design, Customer Experience, Medical, Tech and Marketing Operations) to drive and facilitate new ideas from conception through to delivery that benefits GSK’s and the LOCs’ Omnichannel ambitions for content delivery.
  • Maintain high credibility and alignment with stakeholders, acting as the single Point of Accountability to make sure that your product is performing to maintain high levels of satisfaction amongst users
  • Strong community management and change management skills to continuously inform stakeholders about product updates, benefits in order to increase adoption amongst external users and internal users
     
• Platform Interdependencies:
  • Support in navigating interdependencies with other digital channels and products within the GSK MarTech ecosystem to successfully achieve Omnichannel ambitions.
  • Stay on top of any dependencies with other teams, remove blockers, coordinate with other product teams or stakeholders
  • Align with other product roadmaps to ensure that features are delivered with minimal delays and issues
     
• Process efficiencies:
  • Work to continuously improve operational efficiency of your global product team, including processes for scaling product enhancements, to promote adoption of your product at GSK

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• You have a BA/BSc degree in any discipline
• You have led teams that have developed successful software products from concept to adoption
• You have directly managed product managers/analysts and are passionate about developing people and maintaining high levels of engagement
• You have experience of working within a matrixed organization with multiple stakeholders to manage
• You have a broad and detailed understanding of product management techniques including customer development, discovery & primary research, lean start-up method and industrialization/scaling-up

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• You’ve defined your own North-star Metric, KPIs sets and run your product teams using OKRs
• You know how to create and balance a healthy-tension between Product, UX & Design and Engineering
• You have proven experience in onboarding yourself and getting up to speed quickly on new products
• You are flexible enough to take on new products and technologies to help deliver your customers jobs to be done quickly
• You are able to set and manage expectations effectively at all levels of the organization

Closing Date: 21st October 2024

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] or 0808 234 4391. 

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it.  Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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