Why Ryan?

• Hybrid Work Options

• Award-Winning Culture

• Generous Personal Time Off (PTO) Benefits

• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

• Benefits Eligibility Effective Day One

• 401K with Employer Match

• Tuition Reimbursement After One Year of Service

• Fertility Assistance Program

• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Operations Manager, RLS works with the President, RLS to execute on initiatives.

Duties and responsibilities, as they align to Ryan’s Key Results

People:

• Create a positive team member experience.

• Demonstrates strong interpersonal/communication skills with professional staff, senior level executives and the community at large.

• Develops and maintains strong relationships throughout the organization.

Client:

• Responds to client inquiries timely.

• Works with the President, RLS to develop, deploy, maintain, and/or assess best practices, policies, KPIs, and other strategic initiatives.

• Anticipates needs of team members.

• Manages projects and cross-functional teams across the Firm to execute RLS initiatives to drive results and value to customers.

• Anticipates and navigates obstacles to generate results.

Value:

• Understanding of business needs to help executive leadership define operational strategies.

• Synthesizes data from different sources to streamline key business processes and drive performance improvements.

• Designs and creates ad-hoc reporting and analysis.

• Serves on internal Firm committees.

• Performs other duties as assigned.

Education and Experience:

• Bachelor’s degree or equivalent required, MBA preferred.  Five years of experience in the professional services industry.  Experience at Ryan is preferred, but not required.    

Computer Skills:

• To perform this job successfully, an individual must have advanced skills in Microsoft® Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research.

Essential Skills Required:

• Effective written and verbal communication skills

• Attention to detail

• Effective presentation skills

• Demonstrates accuracy and thoroughness

• Sense of urgency

• Demonstrates willingness to be flexible and adaptable to changing priorities

• Ability to work effectively both independently and in a team-based environment

• Strong multitasking and organizational skills

• Strong project management skills.

Certificates and Licenses:

• Valid driver’s license required.

Supervisory Responsibilities:

• Work with and/or leads a team to ensure efficiency, accuracy, and completion of tasks and projects. Delegates work and monitors progress in support of established goals and objectives.

Work Environment:

• Standard indoor working environment.

• Occasional long periods of sitting while working at computer.

• Position requires regular interaction with employees at all levels of the Firm, clients, and interface with external vendors as necessary.

• Independent travel requirement:  25%.   

  Equal Opportunity Employer: disability/veteran