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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Description Summary

Responsible for assisting in Account Management for accounts under the Team including but not limited to Relationship Management, Account Profit/Profitability, Promotion of Bank Product, Credit Assessment Monitoring and Daily Operation. In addition, support Relationship Manager to coordinate with relevant Departments for smooth operation and superior customer service.

Job Description

Responsible for responding to customer inquiries and handling trouble shooting or complicated tasks.
- Support Relationship Manager to achieve profit target via relationship management and promoting bank products including Loan, Deposit, FX, Derivatives and other Cross Sell products.
- Support the team leader in the delivery of relevant banking services to customers, in own coverage area to meet the department's revenue targets.
- Build and maintain effective relationships with customers and understand their needs in order to provide a high quality of service, under the guidance of more experienced members of the team.
- Work in partnership with Compliance to understand local regulations.
- Work in partnership with Credit Risk Management Department on any credit issues associated with the deal.
- Respond to customer inquiries promptly and handle trouble shooting or complicated task.
- Coordinate with relevant Departments to ensure smooth processing of transaction and superior customer service while complying with internal procedures/regulations.
- Support Relationship Manager to obtain necessary internal approvals for new transaction, new accounts, renewal and deliver the product to the customers on time.
- Perform regular credit analysis, collecting information directly from customer as well as other sources and report in timely manner (including Borrower Rating Review) to avoid credit loss.
- Develop recommendations for continuous improvement of operational efficiency and support implementation.
- Assist in conducting operational activities in order to develop and maintain customer relationships.

MUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as “MUFG”) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.