Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring viral videos on YouTube have shown the world what remarkably capable robots can do. Now we are quickly becoming a recognized leader in automation solutions for industrial applications and warehouse logistics.

We are looking for people who can work as key members of our multidisciplinary team to troubleshoot, test, and repair complex robotic systems for our Spot Robot fleet. Tasks could range from working on small electromechanical assemblies and test stands to fully integrated robots.  A successful candidate must demonstrate an ability to work in large teams and communicate effectively with engineers.

Day to day activities:

• Debugging, testing, maintenance, and repairs of the world’s most advanced dynamic robots.

• Create and maintain detailed records of issue resolution, logging events during the repair workflow, and accounting of parts consumed.

• Interface with external partners to resolve issues and ensure customer success.

• Preserve effective contact with other departments (manufacturing, engineering, sales, and software support) to ensure a high level of communication and cooperation.

• Manage and maintain inventory of service assemblies and hardware

• Field support chat, email, and/or other communication from customers

• Guide users through diagnostic processes, which may include use of diagnostic tools and written instructions

• Consult with customers to determine procedures for identifying and fixing problems

• Apply knowledge of robot user interface and technical documentation

• Provide operator training, service, and customer support during field visits, through effective troubleshooting and repair techniques

• Prototype, build, and troubleshoot experimental hardware alongside engineering teams and researchers as required.

Desired skills:

• Fluent in English and semi-fluent in German

• Practical hands-on experience with mechanical or electrical systems and fabrication

• Professional experience in maintenance, installation, service work in a related industry

• Computer skills (e-mail, spreadsheets) required, with command line or Linux being a plus

• Physically capable of lifting 50 pounds unassisted

• Ability to explain technical issues to varied audiences

• Able to obtain a Passport and eligible to travel to the United States - will be required to travel to U.S upon hire for training 

• Valid driver’s license with a good driving record

• Ability to travel via plane, train, or motor-vehicle

Travel:

• Up to 80% regional travel

Boston Dynamics will never ask you to divulge your personal financial or account information as part of its recruiting process.