Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

Role Definition

We are seeking an experienced Salesforce Financial Services Cloud developer to join our team. The ideal candidate will play a pivotal role in designing, implementing, and optimizing Salesforce Financial Solutions to support business objectives, streamline processes, and enhance the customer experience. While expertise is Salesforce Financial Services Cloud is essential experience in the Insurance industry is preferred

Preferred Qualifications

•    Hands-on experience in the insurance sector or working knowledge of insurance products and workflows.

Required Qualifications:

•    Proven experience in Salesforce Financial Service cloud implementation and administration.

Key Responsibilities:

•    Solution Design - Collaborate with stakeholders to gather requirements and design scalable Salesforce solutions tailored to financial services and insurance business processes.

•    Implementation - Lead the configuration and deployment.

•    Customization - Proficiency in creating configurable solution through the creation of workflows, process builder and validation rules.

Role Responsibilities
•    Participates in developing, coding and testing computer programs for multiple projects.
•    Participate in preparing technical and procedural documentation required in application system development.
•    Creates detailed flowcharts to show processing logic for simple application programs.
•    Contribute solutions for programming system operations, including encoding, testing, debugging and documenting programs.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
 Level Working Knowledge: 
•    Helps create contingency plans to mitigate impact of disruption on core applications.
•    Identifies key players, criticalities, roles, and responsibilities.
•    Investigates application-related issues with both business and IT professionals.
•    Recommends enhancements for a major application system or related subsystems.
•    Works with core application systems for a major business unit or function.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
 Level Extensive Experience: 
•    Ensures capture of lessons to be learned from a problem-solving effort.
•    Organizes potential problem solvers and leads problem resolution efforts.
•    Uses varying problem-solving approaches and techniques as appropriate.
•    Contributes to standard practices for problem-solving approaches, tools, and processes.
•    Analyzes and synthesizes information and devises alternative resolution strategies.
•    Develops successful resolutions to critical or wide-impact problems.

Application Design, Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design.
 Level Working Knowledge: 
•    Works with specific development platforms, system and program design tools.
•    Participates in the technical design of a specific application.
•    Selects and presents design alternatives for applications of small to medium complexity.
•    Defines tasks, activities, deliverables and key concerns of technical design.
•    Assists in reviewing and documenting technical application designs.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
 Level Working Knowledge: 
•    Tracks problems associated with the quality and effectiveness of application software.
•    Researches the benefits and drawbacks of an organization's application software.
•    Drafts application software usage for the department's needs.
•    Provides instant support for end users of application software.
•    Implements a specific application software under the supervision of management.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
 Level Working Knowledge: 
•    Follows policies, practices and standards for determining functional and informational requirements.
•    Confirms deliverables associated with requirements analysis.
•    Communicates with customers and users to elicit and gather client requirements.
•    Participates in the preparation of detailed documentation and requirements.
•    Utilizes specific organizational methods, tools and techniques for requirements analysis.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
 Level Working Knowledge: 
•    Assists with current and planned integration initiatives.
•    Explores major issues and considerations for successful system integration.
•    Works with applications, data, technology bridges and a variety of platforms.
•    Works with existing interfaces as well as integration and migration plans within own area.
•    Plays an active role in local integration efforts.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
 Level Working Knowledge: 
•    Supports the project leader in developing and executing system test plans.
•    Evaluates system documentation and user manuals for usability, accuracy and completeness.
•    Executes test cases, analyzes test results and reports on findings regularly.
•    Tests system components for compliance with functional requirements.
•    Participates in the testing of a system's ability to recover from hardware or software failures.

Compensation & Benefits

Base Salary for this role ranges from $98,520.00 - $157,632.00. Actual salary will be based on experience. Total rewards package, beyond base salary included:

• Annual Incentive bonus plan
• Medical, dental and vision coverage starting day 1
• Paid time off plan (Vacation, Holiday, Volunteer, Etc)
• 401(k) Savings Plan including company match
• Health Savings account (HSA)
• Flexible spending accounts (FSAs)
• Short and long-term disability coverage
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Voluntary benefits
• Career Development

* Subject to annual eligibility and incentive plan guidelines.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade.  It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job.  At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.  It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

#LI-Hybrid

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

December 5, 2024 - December 12, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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