Warehouse Settlement Analyst is a role within Market Operations supporting Cash Securities and facilitating timely settlement of trades.  The overall objective of this role is to assist in the clearance, settlement and investigation of fixed income securities while providing best in class customer service.  Analyst will be expected to handle escalations for settlement issues, demonstrate strong break/fail resolution skills to maintain or improve daily scorecard metrics,  This is a highly dynamic role in a fast-paced environment where the analyst is required to adapt to the changing needs of our internal and external clients.   Teamwork is an essential aspect of this role as well building and maintaining good relationships within the team and with other internal Citi teams.   This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data and encourages process improvement to increase efficiency/effectiveness within the team and organization.

Responsibilities:

• Utilize industry and business knowledge to conduct analyses to handle complex deals and monitor day to day processing for the team.
• Lead enhancements or defect fixes to push the business forward (business case development, requirements gathering, and UAT)
• Demonstrate willingness to ask questions, challenge processes, and seek out answers independently
• Work closely with manager to execute strategic initiatives
• Demonstrate leadership by training, mentoring, and guiding junior staff
• Work with all clients, internal and external, to resolve any issues in a timely fashion
• Identify inefficiencies in daily tasks and lead improvement(s) in processing productivity and risk mitigation
• Maintain  and improve team metrics by preventing  escalations, reducing breaks/age, and improving client experience
• Contribute to the creation of customized reporting used to present information to management
• Support implementation of securities processing improvements
• Assist with identifying policy gaps and formulating policies that streamline related work processes
• Develop and use knowledge of securities, processing practices and standards
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Demonstrated leadership roles and ability to influence others
• Strong analytical, problem solving and PC skills (especially Excel)
• Consistently demonstrates clear and concise written and verbal communication skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Primary Location:

Getzville New York United States

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Primary Location Full Time Salary Range:

$55,341.00 - $68,270.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 22, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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View Citi’s EEO Policy Statement and the Know Your Rights poster.