The Red Hat OpenShift Hybrid Cloud Management Security team is seeking a Senior Software Engineer focused on Cloud Security to join our team. OpenShift is Enterprise Kubernetes and HCM delivers OpenShift Dedicated (OSD), Red Hat Openshift on AWS (ROSA), and Azure Red Hat Openshift (ARO) in partnership with these hyperscalers to provide Openshift as a managed service for large enterprise customers.

As a Cloud Security Engineer within the Platform Foundations team, you’ll participate in the development and operations of our managed services environments with a deep focus on aligning the product, processes, and policies that make up our managed services with international security and compliance frameworks including ISO-27001, SOC-2, PCI-DSS, and FedRAMP. In this role, you will partner with our managed service SRE teams, our internal and external compliance and security stakeholders, and product engineers around the world to deliver a complex, secure container orchestration platform for discerning enterprise IT customers. You'll develop Kubernetes Operators and other software to autonomously manage the environment, and resolve faults by analyzing distributed systems and data when issues arise. You’ll work in a fast-paced globally distributed team while quickly learning new skills and creating ways to consistently meet service-level agreements (SLAs) for our global ROSA, OSD, and ARO cloud services.

What will you do:

• Develop and maintain software to automatically provision, upgrade, monitor, and heal a large global fleet of OpenShift clusters deployed in public clouds

• Identify architectural issues; propose and implement more resilient and scalable solutions

• Support the operations of OpenShift-managed services by responding to and troubleshooting system alerts 

• Develop and maintain standard operating procedures (SOPs) to guide efficient troubleshooting of production issues

• Provide engineering support to Red Hat's global technical support team to resolve customer issues

• Participate in the development of new features and capabilities to enhance the security of our OpenShift Managed Services 

• Participate in a follow-the-sun on-call rotation, including periodic weekend and holiday on-call duties

What will you bring:

• 5+ years of software engineering experience using object-oriented languages; Golang is preferred

• 5+ years of experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure

• 5+ years experience with enterprise systems monitoring; knowledge of Prometheus and/or Splunk are preferred

• 3+ years of experience delivering hosted cloud services

• 3+ years experience with Kubernetes

• 3+ years of experience with containers on Linux

• Excellent communication skills in a global team environment

• Demonstrated ability to quickly and accurately troubleshoot systems issues

• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply.