We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

GO WHERE YOU GROW

Discover a career fuelled by possibility at Travel + Leisure Co. Join our Rotorua, New Zealand Team as a Housekeeping Team Leader today. Minimum of 30 hours per week guaranteed!

How You'll Shine

To actively contribute to the company's vision to put the world on vacation by ensuring a high standard of service and cleanliness is maintained at all times.

• Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards

• Delegate workload to ensure rooms are refreshed in a timely manner

• Control stock and report discrepancies to the Housekeeping Manager

• Quality check rooms and liaise with Front Office to release for occupancy

• Plan and implement weekly rosters in consultation with Housekeeping Manager

• Observe precautions required to protect resort guests and guest property.

• Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management.

How You'll Be Rewarded

• $28.11 NZD per hour

• Minimum of 30 hours per week guaranteed

• Subsidised private health insurance (following successful probation completion)

• Professional development funding

• Discounted hotel stays across Australia, New Zealand and Fiji.

What You'll Bring

• NZQF Level 1 desirable, but not essential

• At least 3 years of experience in a similar role (Team Leader experience preferable) in a hotel environment.

• English fluency (written & verbal)

• A sound understanding of Workplace Health and Safety, including safe chemical handling

• Strong communication skills

• An ability to work well independently and in a team environment

• Ability to work a flexible roster, including weekends, evenings and school holiday period

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.