Audio Visual Technician  

Your role

At Allens, our business teams are also specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges.

You'll be a part of our IT team based in Sydney, where you'll play a critical role in delivering seamless video conferencing experiences and supporting client meetings in a leading professional services environment.

As an AV Technician you will:

• Maintain and optimise advanced AV and video conferencing solutions across all offices, including premium client-facing meeting spaces.
• Work closely with IT Operations, Facilities, Marketing & Client Services and external vendors to deliver exceptional AV experiences.
• Develop and maintain support documentation and knowledgebase articles.
• Provide hands-on support for hardware needs, including asset management, laptop re-imaging, and coordinating repair requests.
• Ensure operational oversight of all assets and manage the incident lifecycle, including escalations.

This is a permanent, full-time opportunity.

About you

You will have:

• Strong knowledge of AV networking, signal flow, and integration with IT infrastructure.
• Proven experience with Crestron AV systems, Microsoft Teams Rooms, and enterprise video conferencing solutions.
• Excellent troubleshooting, problem-solving, and customer service skills.
• Experience in a professional services environment is preferred.
• Crestron certification or equivalent AV industry credentials are highly regarded.
• Knowledge of ITIL practices for incident and change management.
• Ability to maintain confidentiality and exercise discretion with sensitive information.
• A desire to learn, grow, network, mentor others

Your development

In joining Allens, you will receive unparalleled learning and development opportunities. You will be challenged, supported and guided as you learn and develop, and will be encouraged to grow. We foster greatness, and will coach and support you to meet your goals and aspirations.

Our unique Career Deal allows you to take control of your career and provides a transparent approach to career development. Our international alliance with Linklaters means we are able to support secondments all over the world.

Our perks

Our benefits include:

• Financial: market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
• Health and wellbeing: fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families.
• Leave: ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition.
• Recognition: team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.

Allens is also proud to invest in our communities, giving you the opportunity to make a difference through our work on reconciliation, the environment and other social justice issues as well as our workplace giving and volunteering programs.

How to apply?

We'd love to hear from you so please click "apply now"! If you would like to find out more, please visit "This is Allens" or listen to our Allens Confidential podcast to hear real stories from real people about life at Allens. Alternatively, for a confidential discussion, please reach out to Olivia Newport, Talent Acquisition Consultant.

At Allens, our culture is made up of unique backgrounds and varying life experiences. We celebrate our people's differences across gender and gender identity, sexual orientation, age, ability, cultural backgrounds, First Nations communities, and family and caring arrangements. If you require adjustments to fully participate in our application process, please contact us at [email protected]. We encourage applicants from all backgrounds, so if you're excited about this role but your past experience doesn't align, please express your interest by emailing us at [email protected]. The right role for you might be just around the corner!