Posted:
9/30/2024, 10:35:49 AM
Location(s):
Denver, Colorado, United States ⋅ Colorado, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Privacy Notice for California Applicants and Employees
Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Meow Wolf opens portals of possibility. Come as you are!
We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.
We share a strong commitment to Belonging through our values of:
Collaborative Creativity: We believe the act of creating together amplifies possibilities.
Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.
Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.
Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.
Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.
If this all sounds like YOU, read on….
Job Description:
Compensation: Compensation for this role is $18.00 /hour
Deadline: The deadline for submitting applications for this position is October 7th, 2024. Meow Wolf reserves the right to extend this deadline if needed.
The Food & Beverage Team Member will work under the supervision of the Food & Beverage Manager. This position is responsible for a continuation of the Meow Wolf experience that transports guests through a rotating menu of experiential food and beverage. This position will work day or night shifts and encompasses the responsibilities of a traditional Server, Bartender and/or Barista. Food & Beverage team members prepare a variety of beverages, interact with guests, and assess guest needs and preferences to make menu recommendations. We encourage Food & Beverage Associates to elevate the narrative within our story world by executing their job duties with a performative and creative flair.
Job Responsibilities:
Welcome guests to the bar, take orders and serve snacks and drinks.
Deliver a memorable guest experience through exceptional customer service.
Perform job responsibilities with a creative flair that elevates the exhibition narrative.
Continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.
Prepare alcoholic or non-alcoholic beverages.
Check identification and confirm the guest meets legal drinking age.
Comply with all food and beverage regulations.
Restock and replenish bar inventory and supplies, including replacing beer kegs and CO2.
Remain knowledgeable on menu offerings and make recommendations based on guest preferences.
Collect money for all orders and handle all cash and credit card transactions according to procedure.
Maintain high standards of organization and cleanliness throughout the bar.
Process POS (point of sale) purchases for food and beverage items.
Report emergencies to the manager.
Respond to injuries and emergencies appropriately.
Collaborate with other team members to create and maintain a pleasant environment for guests.
Adhere to all food safety and quality regulations.
Handle cash and balance drawers.
Maintain a clean work and seating area by removing trash, cleaning tables, and washing glasses and equipment.
Stock the walk-in, liquor cage and organize and clean the storage area.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications:
Must be 18 years of age or older.
Prior work experience in a hospitality setting.
Strong service skills and welcoming demeanor required.
Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays.
Desired Qualifications:
Prior work experience as a barista/bartender/server.
Prior experience with point-of-sale systems.
Hidden talents that can be employed as part of the persona including singing, dancing, magic, comedy, conversationalist, impersonator or otherwise.
Bilingual, especially but not limited to English and Spanish.
TIPS and/or ServSafe certification.
Work Environment and Physical Demands:
Work Environment: This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/ or enclosed spaces.
Physical Demands:
Moving in different positions to accomplish tasks in various environments including tight and confined spaces.
Remaining in a stationary position for prolonged periods.
Repeating motions that may include the wrists, hands and/or fingers.
Positioning or moving objects up to 20 pounds.
The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule: Schedules are based on business needs. Occasional evening, overnight and weekend work are required as job duties demand.
Supervisory Responsibility: This position does not require supervisory responsibility.
Travel: No travel is required for this position.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.
INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.
BENEFITS:
The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
Medical Insurance options: PPO & HSA
Dental & Vision Insurance
401k Retirement Plan
Company Paid Life Insurance Policy & Long-Term Disability Coverage
Voluntary Short-term Disability & Critical Illness Policies
Company Paid Employee Assistance Program
Paid Parental Leave for 12 weeks
Discount off Meow Wolf Gift Shop Merch
Admission to Meow Wolf attractions for employees and guests
Please visit www.meowwolf.com/careers for more information.
Website: https://meowwolf.com/
Headquarter Location: Santa Fe, New Mexico, United States
Employee Count: 251-500
Year Founded: 2008
IPO Status: Private
Last Funding Type: Grant
Industries: Art ⋅ Augmented Reality ⋅ Digital Media ⋅ Events ⋅ Podcast ⋅ Service Industry ⋅ Virtual Reality