Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Part-Time Gate Attendants at NRG Park in Houston, Texas.  NRG Park is in the fast lane for opportunity and excitement.  We are a one-of-a-kind premier facility with four major venues within one giant park.  NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena.    We are seeking unique Part-Time Gate Attendants to join our Outside Operations team.   Under direct supervision, the Gate Attendant directs guests where to park in relation to events on NRG Park property as well as assist with credit card transactions or passes.  Also, acts as liaison between the facility and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

Essential Duties and Responsibilities

Include the following:

• Must be customer friendly, self-motivated, and enjoy working around people in a fast-paced environment.

• Effectively communicate with guests, clients, vendors, and other personnel via verbal and nonverbal forms of communication.

• Must have the ability to handle credit card transactions accurately and quickly.

• Be comfortable handling and being responsible for ticket/roll stock.

• Follow all instructions as issued by his/her superior.

• Have a reliable form of transportation and communication.

• Must comply with all ASM Global policies and procedures including the Business Conduct Policy and Code of Ethics.

• Dress in department specified uniform according to the ASM Global Parking Policy.

• Attend all meetings and training courses as required.

• May perform other duties as assigned.

Supervisory Responsibilities    

• Not applicable.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.

• Follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility.

• Demonstrate ability to carry out tasks in a reliable, productive, and expedient manner and be able to adhere to strict deadlines.

• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.

• Organize and prioritize work from event overviews and task lists meeting deadlines. 

• Work effectively under pressure and/or stringent schedule and produce accurate results.

• Follow oral and written instructions and communicate effectively with others in both oral and written form.

• Work independently, exercising judgement and initiative.

• Maintain a client service-oriented attitude.

• Position is routinely required to work outdoors and is exposed to year-round weather elements (heat, rain, cold, etc.)

• Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays.

Education and/or Experience   

• High School Diploma or GED preferred.

Skills and Abilities

• Must be able to operate and read a hand-held scanning device during events.

• Work in a fast-paced environment.

• Remain flexible and adjust to situations as they occur.

Computer Skills  

• Not applicable.

Other Qualifications 

• Credit card transaction experience in a fast-paced environment is preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; ability to communicate with guests. This position may require work inside or outside of the building, as needed by events.

• Must be able to stretch and reach.

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.

Only the first 150 resumes received will be considered.

Applicants that need reasonable accommodation to complete the application process may contact (832)667-1803.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.