Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs for commercial and residential spaces. Made with purpose and without compromise, Interface flooring brings more sophisticated design, more performance, more innovation, and more climate progress to interior spaces. A decades-long pioneer in sustainability, Interface remains “all in” on becoming a restorative business. Today, the company is focusing on carbon reductions, not offsets, as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040.

The purpose of this position is to develop into a full Account Executive role. During the development period, the candidate will learn to establish and maintain strong client relationships, focusing especially on interior design partners and key commercial accounts. This role will support Account Executives, learning how to professionally negotiate profitable sales, manage pipelines, and contribute to achieving company gross profit targets.

This job description outlines the core responsibilities of the position but is not an exhaustive list. Duties may evolve as needed.

Key Responsibilities

Client Relations

• Meet regularly with existing and prospective clients, building strong professional relationships.
• Focus on relationship development with interior designer teams across selected companies.
• Ideate, organize, and attend client events and networking functions.
• Will work with existing clients, post-sale, on education about cleaning and maintenance of installed products.

Learning & Development

• Participate in training and coaching provided by the Sales Team Lead and Account Executives.
• Demonstrate strong learning agility and a willingness to develop commercial and technical skills.
• Work closely with Account Executives day to day to learn all aspects of the role.

Sales Support & Business Development

• Support Account Executives in achieving sales targets and meet assigned targets for designated accounts.
• Coordinate activities on projects as needed.
• Identify opportunities within new and existing accounts.
• Identify key buying influences and document their roles in each project.
• Identify product and service opportunities aligned with client needs.
• Maintain accurate data in CRM systems and use the Interface Advance selling process to track opportunities.
• Ensure timely and accurate CRM use and meet agreed-upon KPIs.
• Contribute to weekly, monthly, and quarterly sales forecasting.

Market Awareness

• Attend industry events to build market knowledge and strengthen external brand awareness.
• Provide feedback on market trends, competitor activity, and factors impacting the company.
• Understand and document key drivers for selected accounts.

Account Management

• Develop and maintain detailed account maps for selected accounts.
• Create and document strategic objectives for accounts
• Execute corresponding activities and KPIs.
• Conduct regular business performance reviews with assigned accounts.

Internal Collaboration

• Coordinate with internal teams—including supply chain, customer service, marketing, finance, custom design, and sales colleagues—to meet customer expectations.
• Identify opportunities to improve overall customer engagement and internal processes.

Reporting & Administrative Duties

• Develop and execute annual product/service review plans for each client.
• Complete all required weekly, monthly, and quarterly reports on time.
• Maintain accurate and up-to-date client database information.
• Ensure timely and accurate quotes
• Perform additional tasks and projects as assigned by management.

Travel & Work Schedule

• Extensive local travel, including occasional overnight travel for regional or national sales meetings, is required.
• Attendance at industry and customer events outside regular office hours is expected.

Supporting & Cooperating

• Works collaboratively toward team goals; shares information; provides support to others.

• Maintains high personal and professional ethical standards.
• Adapts effectively to changing circumstances, ideas, and initiatives.
• Adjusts communication style to work effectively with various stakeholders.

Enterprising & Performing

• Understands financial and commercial drivers; focuses on profitability, market opportunities, and high-value activities.
• Demonstrates enthusiasm, resilience, and sustained effort over time.
• Proactive, self-starting, and able to seize opportunities.

Organizing & Executing

• Delivers prompt, efficient, and personalized service to clients.
• Goes above and beyond to meet individual client needs.

Creating & Conceptualizing

• Gathers relevant information for problem solving and decision-making.
• Brings forward new ideas, innovative approaches, and fresh perspectives.
• Applies cross-functional knowledge to develop informed strategies and plans.

Analyzing & Interpreting

• Breaks down complex problems and identifies key elements.
• Uses logical reasoning and draws well-supported conclusions.
• Demonstrates strong technical knowledge and a willingness to stay up-to-date.

Required Qualifications & Experience

• Proven ability to network, generate follow-up opportunities, and build strong relationships.
• Experience in sales and/or project management.
• Demonstrated strong learning agility.
• Industry knowledge (commercial interiors, design, architecture, or related fields) preferred.
• Ability to work professionally under pressure in competitive environments.
• Valid driver’s license
• Formal qualifications in sales, marketing, design, or a related field are highly desirable.

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We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of California. An Equal Opportunity Employer including Veterans and Disabled.

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Interface policies.