Executive Manager - Gen AI Guild Lead

• You are a senior AI leader who is passionate about people, agentic technologies, and growing the technology skills of the future.
• We are leading the world in Generative AI ambition within Australia’s largest bank and fintech!
• Together, we will engineer the future of banking with innovative Gen AI solutions! 

Do work that matters  

 

As we continue our pursuit of NPS +30 we need to transform the way we engage with our customers and colleagues.  The Gen AI Domain has been set up to build the tools and capabilities needed within the group tapping into the promise of Generative AI as a key technology to solve those needs.  

This domain will power the creation of Generative AI solutions that will support more personalised experiences for our customers and our people. We must bring a customer first mindset into every decision; every day, whilst taking a holistic change management approach to drive organisational adoption.

We will enable the broader group to leverage broad Generative AI capabilities through building domain owned platforms and frameworks for use across the bank, such as the GenAI Hub.  

We will be incubating new job families required to be able to leverage generative AI, such as Prompt Engineering and AI Knowledge Management as we create new platforms to support this transformation. These new jobs require skills from engineering, business analysis, data science, knowledge management, psychology, sociology, and management practice.   

 

See yourself in our team  

CDAO has vision to build a brighter future for all, using data, analytics, and AI. We’re delivering on this by working together with our business colleagues to jointly solve problems with customer centricity and technical innovation, cultivating a world-class team of empowered people, and building technology solutions for the future.

 

As the Executive Manager for the newly created Gen AI Guild crew,  you will improve the cross-boundary state of practice for critical Gen AI skills and capabilities. Help people engage with their passions and interests and contribute to overall development of Gen AI in CBA. Acting as the Gen AI ambassador, you will work with engineering, infrastructure, data science, analytics and security teams to ensure consistency in skills and Gen AI practices.  

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

Key Responsibilities:

• Own and drive the responsibility of managing the CBA Gen AI Guild , and related initiatives.
• Work as a conjure collaborating with Engineering, Data-Analytics and the Data Science communities to drive consistency in Gen AI practices across prompting, guardrails, chunking streams.
• Create and drive Gen AI insource repository, research hub and best practices.
• Collaborate with business crews and crew tech leads to drive Gen AI readiness across CIO areas, including the wider engineering practice.
• Define the culture and strategic direction within the Gen AI domain, ensuring a balance between delivery and continuous learning within the teams.
• Collaborate, experiment and incubate new engineering approaches to use Generative AI. Work out what skills and capabilities are required for the future to create distributed, resilient solutions both as part of the platforms we create and inform job design across the organization for our internal customers.
• Work closely with the Data Science community to understand emergent models, model risks and the model refinement and manufacturing capabilities within CBA.
• Work closely with the SRE and risk communities to understand how to manage holistic system risks and how to uplift those capabilities within your team. 

We’re interested in hearing from people who: 

• Are inspirational AI leaders - you leverage a powerful combination of technical skill and people leadership, and you could support and advocate for your teams.
• Are passionate about inspiring multiple crews and chapters to collaborate and co-create outcomes by consistently coaching and mentoring the cohort of leaders and teams within the practice.
• Are experienced strategic thinkers that hold a strong Gen AI Engineering or Data Science background, highly capable of leading cultural, people, and technology transformation with a “growth mindset”.
• Can show tenacity, persistence, maturity, and personal resilience in proposing and executing change with positive reinforcement.
• Are naturally talented in influencing senior and executive leaders and diverse group of stakeholders to drive exceptional business outcomes.
• Are adept in establishing excellent stakeholder relationships across multiple global teams and building strong partnerships with business units across Chief Data and Analytics Office, and the CIO tech communities.

Tech skills:

We use a broad range of innovative tools, scalable platforms and process frameworks as a technology driven banking organization. We do not expect you to know them all but deep experience or exposure in leading largely diverse group of Data and AI crews in a similar environment will set you up for success in this role

• Understanding of Cloud Solution Architecture/Development/Security/IaaC (AWS + Azure); Python / TypeScript / C#; Prompt Engineering 
• Understanding of Gen AI frameworks & tools (e.g. Langchain, Semantic Kernel) 
• Vector/Graph/SQL Databases 
• Machine Learning, including LLM fine-tuning 
• Customer engagement systems 
• Workflow platforms 

Other skills :

• People management with previous experience in playing leadership roles within Data Science and Gen AI engineering streams.
• Expertise in leading and driving team of Data practitioners that work with diversified skills.
• Educational background either in AI, Computer Science or Data Science, Engineering, Maths, Statistics.
• Excellent problem-solving skills, strategic leadership and ability to identify creative and simplified solutions to complex problems.
• Strong cross-cultural communication skills and innate ability to effectively manage collaboration across time zones.

Working with us: 

 

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.  At CommBank, we advocate and facilitate a culture of diversity, inclusion, and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation.

 

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. 

 

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring AI leaders from across Sydney and Melbourne. We really love working here, and we think you will too.  

If this role sounds like you, then APPLY NOW!

Advertising End Date: 23/08/2024