Position Profile:
This position will be based out of our Halifax location, reporting the the Service Manager.
A Day in the Life:
· Ensure that all revisions/change orders are properly documented and accounted for
· Daily review with Service Manager on project and billing progress
· Ensure all proper relevant paperwork is reviewed and given to the foremen
· Completion of various reports, including Service Request/Field Report and work order
· Dispatch calls to field technicians, providing all necessary job information prior to their arrival on site
· Must take all service and leak calls and maintain on-call status 24 hours per day, 7 days a week
· Build relationships and maintain close contact with customers during project activity
Field Crew Support
· Compliance to regional Health and Safety requirements and Flynn policies
· Monitor quality, safety, and training requirements through regular visits to project sites
· Order and manage Service Inventory, material best practices, and safety equipment distribution
· Daily review of project progress with the foremen and review of field reports
· Scheduling, alignment, and time management of field crews
· Identification, training and coaching future Foremen
What we Offer:
· Competitive wages and benefits
· RRSP matching plan
· Great environment where our motto is “Flynn Family Winning Together”!
· Ongoing career development courses and programs through our in-house Flynn University
What We Are Seeking
· 2+ years experience in a Construction environment; Service Glazing experience is considered an asset
· Display excellent interpersonal and communication skills, both written and verbal
· Form and maintain customer relations; in person, through email, and over the phone
· Ability to multitask, prioritize, stay organized, and perform in a deadline-oriented environment
· Reliable and strong problem-solving skills
· Work independently as well as in a team-based environment
· Work in a fast-paced environment and strong attention to detail
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