JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

This position is varied and at times hands on. There will be a requirement to interface with members from all  levels of the organisation and the public. The ideal candidate should have a friendly, pleasant and energetic personality, who enjoys providing excellent customer service. 

Responsibilities 

● Provide superior customer service to meet the on-site client’s expectations 

● Build and develop effective client/stakeholder relationships across multiple levels of the organisation. 

● Monitor procedures to ensure client’s expectations are conveyed and worked upon Health and Safety compliant. 

● Manage safety procedures to ensure the provision of a safe working environment 

 

● Provide support to the Facilities Manager for all initiatives, process implementation, reports and project related matters when required. 

● Proactively support daily Reception Operations, and set ups for client events.

● Assist with coordinating moves and changes in the office space.

● Manage Google’s Ticketing System requests - Focal point for day-to-day operational activities  

● Proactively manage meeting room bookings, ensuring a seamless experience for all requesters.

● Assist with the monitoring of Planned Preventative Maintenance (soft services) programme and ensure  vendors perform and carry out all services as per schedule. 

 

Key Skills 

● A strong communicator with good presentation skills and possesses strong verbal and  written communication skills.  

● Someone who has a passion for quality - an eye for detail to make sure the best delivery of  services  

● Self-motivated, confident and energetic  

● A team player who can cooperate and work well with others to meet targets  

● Able to initiate and follow through with improvement initiatives  

● Able to work independently and effectively deal with stressful situations

● Demonstrates proactive and professional approach to customer service and stakeholder engagement  

● Able to interact with a wide range of client staff, including senior levels and support staff  

Employee Specification  

● Minimum two years' experience in Facilities Management, Administration, or Hospitality preferred

● Demonstrated broad range of relevant experience

Location:

On-site –Auckland, New Zealand

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.