84604Inside Sales Representative

We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Inside Sales Team Lead position. The individual we are looking for is someone who enjoys working in a team environment and excels working at an individual level.

What we offer:

• $75k plus Commission

• Group Health, Dental, and Vision plans

• Pet insurance, Life insurance, and EAP benefits

• 401K with employer match up to 4%

• Paid holidays and paid time off

• Upbeat and exciting company culture and much more!

Responsibilities include:

• Lead, coach, and develop inside sales representatives through ongoing one-on-one coaching, call reviews, and skill development to improve close rates, service rates, and contract value

• Monitor individual and team performance metrics, including KPIs, revenue targets, and activity levels, to ensure consistent goal attainment

• Execute monthly and annual revenue goals by managing team performance and implementing corrective action plans when necessary

• Provide real-time support and queue coverage to maintain consistent sales execution and customer experience

• Analyze performance data using CRM and reporting systems to identify trends, opportunities, and areas for improvement

• Address performance gaps, scheduling needs, workflow disruptions, and customer escalations using established systems, policies, and procedures

• Make routine decisions related to coaching plans, daily priorities, scheduling adjustments, and issue resolution within company guidelines

• Collaborate with Operations, Marketing, Workforce Management, Technology, and HR to support sales effectiveness and operational alignment

• Communicate performance expectations, feedback, and results clearly with sales representatives and leadership

• Interact with customers only on escalated issues as needed to support service quality and retention

• Perform other related duties as assigned

Requirements:      

• Minimum of 1+ years of sales leadership experience or 2+ years of experience as part of a high-performing sales team

• Knowledge of inside sales operations, performance metrics, and revenue-driving activities

• Ability to coach sales representatives and analyze performance data using CRM and reporting systems

• Strong critical thinking, problem-solving, and decision-making abilities in a fast-paced environment

• Clear written and verbal communication skills with team members and leadership

• Ability to adapt to changing priorities and operational needs

Aptive Pest Control:

Aptive Pest Control provides pest control services to 34 states in the US. Co-founded in 2015 by Vess Pearson and David Royce, Aptive launched with the clear intention of becoming a world-recognized brand.

In 2021, Aptive was included in Inc. Magazine’s “Best in Business” list of companies that make a positive impact. Aptive is also featured on Glassdoor's 2019 list of Top 100 US workplaces and is ranked one of Entrepreneur Magazine's Best Companies in America. We are a proud member of the EPA's Pesticide Environmental Stewardship Program and have partnered with the United Nations Foundation’s "United to Beat Malaria" to help stop the spread of malaria transmitted by mosquito bites.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.