Position Summary

Role and Responsibilities

• Monitor and manage Trainers' headcount allocation in respective branches/outlets.

• Develop training material according company's strategies, assisting trainers to develop and conduct effective training programs for Samsung products.

• Identify and develop training needs and develop training strategies in line with marketing strategies for internal staff, business partners, resellers, end users, and key personnel.

• Led and proposed a Nationwide training program, managed and ensured that Field Trainers conducted adequate training to all Field Force and SME staff.

• Maintain records & prepare reports on Field Trainers' performance for management review. (Continuously enhances competencies to increase performance and productivity).

• Localized Launch Project (LLP) involvement and be part of the team for new product launching preparation.

• Design product communication materials.

• Identify potential stores/low performance and conduct soft skill training.

Skills and Qualifications

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, in any field.

• At least 3-6 years of working experience as a product trainer, preferably in Consumer Electronics or a relevant industry.

• Good knowledge of Microsoft Excel and PowerPoint.

• Preferably Senior Executives specializing in Training & Development or equivalent.

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