HR Service Delivery Specialist - India

Posted:
9/18/2024, 2:30:11 PM

Location(s):
Maharashtra, India ⋅ Mumbai, Maharashtra, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
People & HR

Job Location

Mumbai

Job Description

P&G was founded over 180 years ago as a simple soap and candle company. Today, we're the world’s largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but significant ways. We've spanned three centuries thanks to three simple ideas: leadership, innovation, and citizenship. The insight, innovation and passion of hardworking teams has helped us grow into a global company that is governed responsibly and ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.

Dedication From Us

You are at the core of breakthrough innovations, be given exciting assignments, lead initiatives, and take ownership and responsibility, in creative workspaces where new insights thrive. All the while, you'll receive outstanding training to help you become a leader in your field.

What We Offer

Continuous mentorship – work with peers and receive both formal training as well as day-to-day mentoring from your manager dynamic and encouraging work environment– employees are at the centre, we value every individual and support initiatives, promoting agility and work/life balance.

Job Description

  • Delivers on the ground services and benefits that may require face to face interaction with Employees, HR and Government Authorities.

  • Leads service delivery work including but not limited to payroll delivery, support with last mile execution, scaled benefits administration, travel accounting, archiving, employee care, audit support etc.

  • Manages the end-to-end local benefits delivery (enrollment, administration & vendor payment).

  • Helps provide local benefits input to payroll and partner with tax and payroll service lines.

  • Partners with HCL to deliver “employee CARE” acting as Level2 support.

  • Serves as key strategic partner with all stakeholders to deliver operational excellence, compliance and a positive employee experience on some areas.

  • Plays a crucial role in translating local needs to project requirements and working closely with Service Lines & concerned stakeholders to deliver solutions/projects.

  • Leads delivery of initiatives driven by the Service Line, in line with the requirements and specificities of the market.

Job Qualifications

  • Master's/Post-graduate degree in Human Resources, Business Administration or related field

  • Years of Experience: 3 - 5 years HR Operations or Service Delivery

  • Excellent analytical skills, digital & automation skills and attention to detail are a must

  • Competence to manage data with utmost confidentiality and integrity

  • Ability to work effectively across multiple regions and cultural boundaries

  • Proficiency in Workday, Service Now, SAP and Microsoft Office applications

We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders can lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate against individuals based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.

Job Schedule

Full time

Job Number

R000115752

Job Segmentation

Experienced Professionals (Job Segmentation)