Role Overview

We are seeking a skilled and detail-oriented Data Operations Engineer to support our data annotation and data quality assurance processes. In this role, you will play a critical part in optimizing, maintaining, and scaling our data labeling workflows, primarily using Labelbox. You will ensure that labelers are able to efficiently and accurately generate human-labeled data by building tools, using LLM models, automating common project management tasks, and troubleshooting complex issues within the production pipeline. Your ability to script in Python and apply engineering problem-solving principles to data operations will be key to improving both efficiency and quality across our projects.

Your Impact

• Build, deploy, and maintain Python automation scripts and other tools to streamline the data annotation process, automate repetitive tasks, and reduce manual effort.
• Identify bottlenecks in the data labeling pipeline and implement solutions to enhance throughput, accuracy, and scalability of labeling operations.
• Work closely with the Project Management team to ensure that data labeling meets accuracy standards and troubleshoot any issues related to data quality. 
• Plan quality assurance workflows to use GenAI and open-source models to find data anomalies.
• Set up monitoring tools to track the performance of data annotation operations, reporting key metrics and areas for improvement to leadership.
• Integrate and manage third-party api tools with Labelbox, ensuring seamless operation and data flow across platforms.
• Ability to build and maintain internal tools with retool and similar tools.
• Provide ongoing technical support to the project managers and labelers, assisting with technical challenges in Labelbox and associated tools.

What You Bring

• 3+ years of working experience in a technical role interfacing with technical and non-technical folks. 
• Bachelor’s Degree in Engineering, Computer Science, or a technical field.
• Proficiency in Python scripting and experience with automation of operational tasks.
• Experience with Labelbox or similar data annotation platforms.
• Strong analytical and problem-solving skills with a demonstrated ability to optimize processes.
• Experience with data pipelines and data workflow management.
• Familiarity with cloud platforms such as AWS, GCP, or Azure.
• English fluency.
• Prior experience in a production or process engineering role, especially in data operations or similar environments.
• Knowledge of machine learning workflows and the data requirements for AI training.
• Knowledge of Statistical Analysis techniques to uncover bad patterns in human-labeled data.
• Understanding of project management methodologies and the ability to work collaboratively across teams.

Alignerr Services at Labelbox

As part of the Alignerr Services team, you'll lead implementation of customer projects and manage our elite network of AI experts who deliver high-quality human feedback crucial for AI advancement. Your team will oversee 250,000+ monthly hours of specialized work across RLHF, complex reasoning, and multimodal AI projects, resulting in quality improvements for Frontier AI Labs. You'll leverage our AI-powered talent acquisition system and exclusive access to 16M+ specialized professionals to rapidly build and deploy expert teams that help customers like Google and ElevenLabs achieve breakthrough AI capabilities through precisely aligned human data—directly contributing to the critical human element in advancing artificial intelligence.