Posted:
8/7/2024, 5:00:00 PM
Location(s):
Heredia Province, Costa Rica
Experience Level(s):
Senior
Field(s):
IT & Security
Workplace Type:
Hybrid
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
The Solution Area Specialist directly supports specific Microsoft Solution (Azure, Office 365, Windows Server, SQL Server, Dynamics 365) to provide Presales Technical Assessments to customers and partners, works closely with Management and Sales teams to ensure that provides exemplary customer service and technical assessment in sales opportunities and remove blockers in the process. As a specialist you will ensure each customer contact will be a friendly, professional, and encouraging experience to accurately address the needs of the customer.
Provide technical enablement to clients developing applications
Provide solution to complex problems
Advise clients on the right platform technologies to implement
Set up development environments and replicate client problems
Communicate in a clear and understandable manner with clients, using the appropriate level of technical language
Train teams on platforms and associated technologies
Mentor other members of the team
Own problems through to resolution
Ability to successfully communicate with contacts via phone, email and instant message channels on a daily basis
Appropriately communicate the business value of appropriate cloud technologies and facilitate the successful assessment of the platform
Work with clients around existing support programs to build roadmap and facilitate development of applications
Having good interpersonal skills and a positive attitude toward clients and coworkers.
Ability to identify customer budget, timeline, decision making processes and create buying vision with customer
Communicating information about client conversations accurately and escalating to the appropriate levels where appropriate
#LI-EU
Key essentials:
Onboarding clients and expanding their cloud technologies
Azure functions knowledge (hands-on)
Customer Success or Account Management experience
Skills: CRM, MSFT Certification desirable AZ104, AZ900
Experience selling Microsoft products and other software solutions.
Knowing Microsoft 365, Dynamic 365, Azure, or Microsoft Modern Workplace deployment and integration.
2 years of experience in IT sales, consulting role focused on solution architecture, Software ideally with Microsoft ISVs – Independent Software Vendors
Interest in expanding industry knowledge through training and certifications
Bachelor's degree in computer science, Information Technology, Engineering or related field.
Language(s) Required: Spanish and English- minimum level C1 required.
Available to work based on a hybrid model (typically two days per week in the office).
#LI-EU
About Accenture:
Accenture is a leading global professional services company that helps the world's leading
businesses, governments and other organizations build their digital core, optimize their
operations, accelerate revenue growth and enhance citizen services—creating tangible value at
speed and scale. We are a talent- and innovation-led company with 742,000 people serving
clients in more than 120 countries. Technology is at the core of change today, and we are one of
the world's leaders in helping drive that change, with strong ecosystem relationships. We
combine our strength in technology and leadership in cloud, data and Al with unmatched
industry experience, functional expertise and global delivery capability. We are uniquely able to
deliver tangible outcomes because of our broad range of services, solutions and assets across
Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities,
together with our culture of shared success and commitment to creating 3600 value, enable us
to help our clients reinvent and build trusted, lasting relationships. We measure our success by
the 3600 value we create for our clients, each other, our shareholders, partners and
communities. Visit us at www.accenture.com.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing