Core Responsibilities:

• Analyze key performance indicators to identify opportunities to improve the online experience and drive conversion
• Leverage inputs from CSAT, reviews and Q&A to continuously improve the overall customer experience for assigned brand(s) 
• Act as a subject matter expert for the supported brand(s) assortment and strategy 
• Key point of contact for issues pertaining to online SKU presentation and brand performance 
• Contribute to presentations with suppliers and merchants that support strategic plans and analyze execution 
• Provide accurate reporting and insights across the digital channel related to content, product information, assortment and competitive gaps/opportunities 
• Effectively improve conversion and basket size by leveraging data to optimize cross-sell, up-sell and bundling strategies 

• Assist in creating project plans and align with cross-functional teams to drive execution

Years of Experience:

2+ years experience in Online/Retail Merchandising, Data Analytics, Digital Marketing or Vendor Management 

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.