Associate Manager, Clinical Solutions (Remote)

Posted:
9/26/2024, 12:20:51 PM

Location(s):
Texas, United States ⋅ Dallas, Texas, United States ⋅ Denver, Colorado, United States ⋅ Colorado, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Legal & Compliance

Work Flexibility: Remote

What you will do:

As Associate Manager, you will oversee the operations of our Clinical Solutions Implementation function across the US. You will lead and mentor a team of Clinical Associates, ensuring their training, development, and engagement to deliver exceptional service. Additionally, you will drive key initiatives to enhance service quality, efficiency and customer satisfaction. Furthermore, you will individually deliver implementation in a smaller geographic area.

  • Team Management – directly manage the Clinical Solutions Implementation team, comprising of Clinical Associates. This entails overseeing their performance, development, engagement
  • Day-to-Day Operations – lead activities for the implementation team, encompassing support request triaging, strategic meetings with Customer Experience and Clinical Informatics, deployment, and customer satisfaction
  • Strategy Implementation – contribute to and execute the appropriate strategy, goals, and objectives for the Acute Care Business Unit
  • Process Standardization – collaborate with Customer Experience, Education COE, and Clinical Strategy & Solutions to drive process standardization and lean improvements across the country.

What you need:

  • Bachelor’s degree in Nursing or other related discipline required
  • Current clinical licensure preferred
  • 6+ years of clinical experience
  • Project management experience preferred
  • People management or leadership experience preferred

$109k - $180k salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 30%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.